Job Description

General Manager

Based between Painters' Hall & Salters' Hall

42,500 pro rata

28 days including bank holidays

Any 5 out of 7 Days, 8:30 am - 5:30pm (There will be an expectation to attend industry events in the evenings and weekends so hours may vary)

Locations:

(PH - 9 Little Trinity Lane, London EC4V 2AD)

(SH - 4 London Wall Place, London EC2Y 5DE)

Join Our Team as General Manager at the Stunning Painters' Hall & Salters' Hall!

Are you a passionate leader with a flair for delivering exceptional events?

Do you have Livery experience and want to make a real difference in a venue committed to sustainability and social good? We're looking for a dynamic General Manager to oversee our vibrant venue and catering operations at the iconic Painters' Hall & Salters' Hall!

About us:

We're a vibrant team dedicated to delivering smile-inducing, sustainable food using local, seasonal ingredients. Explore more about us: www.seasoned.co.uk

What You'll Do:

To assist the Senior Operations Managers / Culinary Director with the management and delivery of all aspects of the venue and catering operation at both the Painters' Hall & Salters' Hall while ensuring an excellent client relationship is maintained and developed. Ensure the continued strategic development of the events offer, proactively identifying the needs of the business and embed processes it should take to succeed. Compliance with all Statutory Law with regard to Health and Safety, Fire Safety and Security protocols; optimising profitability; improving standards and communications across the business.

Our commitment to sustainability

We place sustainability at the heart of our operations, aiming to foster a more sustainable and socially responsible catering and hospitality industry. We're passionate about reducing our climate footprint and sourcing low impact and seasonal produce, while prioritising local and ethical suppliers. We're striving to be a circular caterer and reducing food waste and single-use plastic. By pursuing B Corp certification, nurturing our team, supporting charity partners and nourishing our communities, we're on a mission to spread social goodness.

Management

Manage the onsite relationships between Seasoned Events and Painters' & Salters' Halls. Plan and deliver events across the venues as required. Liaising with the onsite client on finalising event details post confirmation of event. Placing all orders with suppliers and updating staffing requirements. Where necessary liaise with warehouse for Seasoned kit and beverage requirements. Manage the onsite stock and ensure that the kit is presentable and kept in sufficient quantities to be able to deliver the required events. Attend weekly pre-events meetings onsite at the venues as well as Seasoned Ops Meetings. Always manage the integrity and fabric of the venues especially in the planning, delivery and de-rig of all livery, corporate and private events. Where necessary, ensuring that risk assessments are consistently adhered to. Responsible for the direction, supervision and discipline of all suppliers, catering and staff whilst onsite at the venues. Identifying and addressing training needs for staff. Liaising with staffing agencies to ensure that Seasoned standards are adhered to; Responsible for ensuring correct dress code is adhered to. Ensure that the personal development of zero hour variable and agency staff are monitored to maximise their benefit to the business. To deliver personal and department KPI's. Manage and keep up to date the SOP manual for the venues. Where relevant, contribute towards the continuous development of the business and work alongside the venue to realise ongoing improvements in venue facilities, procedures and working arrangements. Ensure all orders are placed, processed and booked off within the required timeframes through the companies e-procurement system, using the nominated supply chain.

Sales, Customers and Client

Ensuring a high standard of service and customer service is always delivered. Attend both sale and operational site visits when required. Recommend modifications to systems and practices to improve customer experience. Day to day liaison with the client to ensure a good relationship is maintained and developed. Make a proactive contribution and build strong working relationships with venue management teams to ensure company direction and objectives are met. Support Sales / Customer Services as required. To negotiate prices that are mutually beneficial to customers and gain revenue for the company. To be proactive to maximise sales opportunities.

Communication

Attend client, management and staff meetings, managing all food tastings. To communicate effectively with internal and external clients and team, verbally face to face and in writing. Responsible for effectively communicating with staff on all levels. Responsible for communicating with senior operational venue management, both in terms of 'business as usual' and exceptional events arrangements/notifications/requests.

Health and Safety

Responsible for all health and safety and hygiene, relating to the event and catering operations pre- event and onsite. Ensure all documentation is up to date as required by law. Ensure all Site-Specific Risk Assessments and Method Statements for both catering and contractors are completed, communicated and reviewed as required by the company policy. When required to communicate, train and document health and safety policies to staff. Ensure compliance at all times to Seasoned Events ISO accreditations.

Finance Reporting and Planning

Where relevant, responsible for security and accuracy of all cash floats and accompanying stock sheets. Following company budget sheets, ensure staffing levels are controlled to always ensure maximum efficiency and effectiveness. Ensure company procedures on ordering of goods are followed.

Human Resources

Ensure that staff adhere to current legislation as and when required as well as direction and guidance from the HR Department. Ensure that all company policies and procedures are also followed. Be responsible for ensuring that staff are motivated, appraised and trained.

General and Other Duties

Undertake any reasonable duties as dictated by either the Senior Operations Manager or Managing Director that are within skills and capabilities

.

You may be asked to assist at other venues from time to time Ready to make an impact with us? If you're eager to lead a forward-thinking team in a beautiful setting while championing sustainability, apply now!
Join us in creating extraordinary experiences and spreading social goodness.

Seasoned Events are equal opportunities employers, we value diversity and are committed to providing equal employment opportunities. We believe that the more inclusive our environments are, the better our work will be.

So, if you're looking to progress your career as our General Manager please apply via the button shown.

Job Types: Full-time, Permanent

Pay: 42,500.00 per year

Experience:

Livery: 1 year (required)
Work Location: In person