Job Description

An exciting opportunity has arisen within the Clinical Support Division at Wye Valley NHS Trust due to an internal vacancy. We are looking for an experienced and enthusiastic general manager to support the delivery of pathology and endoscopy services within the Trust. The position is offered on a permanent basis.It is an exciting time within diagnostics with the development of a Community Diagnostic Hub, digital pathology and networking. This role will be key in ensuring departments continue to run smoothly whilst technical leads focus on future models of service delivery.The post holder will be accountable for the operational performance of the Pathology and Endoscopy services, to include delivery of high quality patient care, clinical governance, patient safety, clinical quality and delivery of performance and financial targets.Main duties of the jobThe post holder will be responsible for the daily operational management of the Pathology and Endoscopy services, working with the Clinical Leads, Clinical Directors and Heads of Department to deliver high quality and cost effective services.

• To deliver the efficient utilisation of operational resources to maximise performance and capacity.
• To work collaboratively with other Managers and Clinical leads across Clinical directorates and Divisions to support delivery of all operational performance targets.
• To ensure that the Directorate has relevant and robust Standard Operating, escalation and business continuity procedures.
• In conjunction with the Clinical Leads/Directors and Heads of Department ensure that quality and safety indicators are met, acting upon potential non-compliance as agreed in relevant procedures and policies.
• To ensure that the Clinical Directorate has an Operational Performance Management Framework.
• To be responsible for improving services and delivering best practice standards within available resources.
• To develop business cases to support operational delivery of services and to supervise others in the development of business cases where necessary.
• To be responsible for ensuring the estate is developed to meet the needs of the services within the Clinical Directorate.
• To deputise for the Associate Chief Operating Officer as required.

About usWye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.DetailsDate posted16 May 2025Pay schemeAgenda for changeBandBand 8bSalaryxc2xa362,215 to xc2xa372,293 a year pa pro rataContractPermanentWorking patternFull-timeReference number229-CS-7203789Job locationsHereford County HospitalUnion WalkHerefordHR1 2ERJob descriptionJob responsibilitiesFor more information about the role and responsibilities please see the attached job description and person specification. Job descriptionJob responsibilitiesFor more information about the role and responsibilities please see the attached job description and person specification.Person SpecificationEducation & QualificationsEssential

• 1 st Level degree or equivalent
• MSc level or relevant training or experience
• Evidence of business management or equivalent experience
• Leadership Qualification or experience

Skills, Knowledge & AbilitiesEssential

• Understanding and experience of project management skills
• Demonstrates knowledge and experience of the key principles of managing change
• Evidence of high level of communication and influencing skills
• Ability to critically analyse complex data and understand the effects of variation
• Competent in the use of Microsoft applications

ExperienceEssential

• Experience of implementing a quality improvement process
• Extensive experience of managing acute hospital service, multidisciplinary clinical and non-clinical staff groups and financial resources
• Experience of developing services in a multi-disciplinary team
• Experience of service improvement techniques

Desirable

• Experience of Diagnostic services

Person SpecificationEducation & QualificationsEssential

• 1 st Level degree or equivalent
• MSc level or relevant training or experience
• Evidence of business management or equivalent experience
• Leadership Qualification or experience

Skills, Knowledge & AbilitiesEssential

• Understanding and experience of project management skills
• Demonstrates knowledge and experience of the key principles of managing change
• Evidence of high level of communication and influencing skills
• Ability to critically analyse complex data and understand the effects of variation
• Competent in the use of Microsoft applications

ExperienceEssential

• Experience of implementing a quality improvement process
• Extensive experience of managing acute hospital service, multidisciplinary clinical and non-clinical staff groups and financial resources
• Experience of developing services in a multi-disciplinary team
• Experience of service improvement techniques

Desirable

• Experience of Diagnostic services

NHS