Job Description

###

Job Summary

Are you a seasoned operator, leader, or business manager ready to take on a dynamic, client-facing environment -- or seeking a fresh challenge in the holiday/leisure sector? Ashbourne Heights, nestled in the scenic Peak District, is seeking an entrepreneurial and people-centric General Manager to lead our park to the next level.

About Ashbourne Heights

Located in Fenny Bentley, Derbyshire, Ashbourne Heights offers visitors a tranquil haven with spectacular views and direct access to the 13-mile Tissington Trail. We provide a mix of accommodation -- from luxury caravans and lodges to glamping pods -- along with on-site amenities such as an indoor pool, children's play area, mini-mart, electric car charging, superfast internet and more. We are cashless (card payments only) and operate a prebooking model for many facilities.



We are proud of our reputation: Awarded British Travel Award Gold (UK Parks & Lodges Holidays, 2024) and Gold for UK Short Holidays among others.

###

Job Duties

As General Manager, you will be responsible for the full Profit & Loss, day-to-day operations, team leadership, guest experience, strategic growth, and stakeholder liaison (owners, local community, regulators).



Key tasks will include:

Leading, motivating, and developing a multi-disciplinary team (front of house, operations, maintenance, housekeeping, retail) Driving revenue growth, optimising yield, cost control, and operational efficiencies Ensuring high standards of customer service, cleanliness, safety, and facilities Delivering memorable guest experiences and leveraging guest feedback Embedding systems, data, reporting, and continuous improvement Local stakeholder engagement, compliance, and community relations Innovating with new product, experience and sustainability initiatives


You will have autonomy to shape the strategic direction of the park, supported by a strong corporate framework.

###

Requirements

We welcome great leaders from both within and outside the holiday / leisure / hospitality space. The ideal candidate will bring:



Strong leadership and people management skills - experience growing and engaging teams Financial acumen: P&L ownership, budgeting, forecasting, cost control Operational excellence: ability to deliver service, quality, standards, logistics Customer (or guest) service mindset Project / change management experience Commercial, analytical, and data-driven approach Good communication, stakeholder management and influencing skills Flexibility, entrepreneurial spirit, resilience in a seasonal business Experience of multi-site, property, facility, or retail operations is a strong plus A passion for hospitality, guest experience, and the outdoors (desirable, not essential)

Why Join Us?

Opportunity to lead a park with strong foundations and real growth potential Scope for creative influence, innovation, and strategic ownership Competitive remuneration, bonus, and benefits package Immersive lifestyle location -- live/work in the beautiful Peak District Be part of a reputable, award-winning holiday park group


If you're ready to take on a role where your leadership, commercial instincts and drive can truly make a difference -- whether you come from hotels, resorts, real estate, property management, retail operations, leisure, residential property, or a related field -- we want to hear from you.