Job Description

About Us

We are a leading UK-based manufacturing engineering company operating at the forefront of the specialist Superabrasives sector. With decades of technical expertise, we supply advanced materials solutions to global industries including aerospace, automotive, and precision engineering.

We are entering an exciting phase of growth, marked by our move into a brand-new, purpose-built production and office facility in 2025. This investment provides cutting-edge infrastructure to enhance efficiency, collaboration, and innovation.

To lead this next chapter, we are seeking an outstanding General Manager who can drive strategic, commercial, and operational excellence across non-production areas of the business.

Position Summary

The General Manager will have full responsibility for the day-to-day management of the company's non-production operations. The role is pivotal in delivering business objectives related to profitability, service, brand reputation, and future growth.

This position requires a highly commercial, strategically minded leader who can manage key functions including business planning, finance, administration, HR, customer relationships, and corporate compliance.

Salary

We offer a highly competitive salary, fully negotiable based on your skills and experience. For the right person, we're ready to create a package that truly reflects the value you bring.

Key Responsibilities:

Strategic Leadership

Develop and implement long-term strategic plans to drive operational excellence, market leadership, and sustainable business growth. Identify and exploit new market opportunities, partnerships, and emerging technologies.

Business and Commercial Management

Create and manage the annual business plan and operating budget. Oversee daily business operations across administration, finance, sales, and quality functions. Drive profitability through margin improvement initiatives and operational cost efficiencies. Take ownership of commercial strategy including pricing models, customer agreements, and contract negotiations.

Relationship Management

Build and maintain strong relationships with clients, suppliers, and key strategic partners. Act as the external ambassador of the company for all non-production matters, enhancing the brand and supporting business development.

Risk and Compliance Management

Proactively identify and manage legal, financial, and operational risks. Ensure compliance with all regulatory, industry-specific, and internal company standards.

Leadership Development

Coach, develop, and manage the leadership team across administrative, finance, sales, and support departments. Foster a high-performance culture focused on continuous improvement, accountability, and collaboration.

HR and Administration Oversight

Oversee human resources functions including recruitment, training, and employee engagement initiatives. Manage administrative operations including IT, marketing, and facility support functions. Develop and implement efficient support systems that scale with business growth and change.

Candidate Profile

Proven experience as a General Manager or Senior Operations/Commercial Manager within a technical or manufacturing environment. Strong track record of commercial management, business development, pricing strategy, and margin control. Demonstrated success leading non-production support areas including HR, finance, and administration. Excellent strategic thinking skills and the ability to translate long-term vision into practical, actionable plans. Financial literacy with experience managing budgets, forecasts, and commercial KPIs. Effective leadership, coaching ability, and strong interpersonal communication skills. Resilient, adaptable, and results-driven with a focus on continuous improvement. Degree in Engineering, Business, or a related technical discipline preferred (but not essential).

What We Offer

A pivotal leadership opportunity within a highly respected specialist manufacturing company. A central role in shaping the future of the business, including supporting the move to a new state-of-the-art facility. Competitive salary. Pension scheme and comprehensive employee benefits package. A collaborative, technically excellent, and forward-thinking working environment.

Interested?

If you are passionate about driving business success in a high-value, technical manufacturing environment -- and ready to lead a business into a new era of growth -- we would love to hear from you.

Apply now to take your next leadership step with a company at the cutting edge of industrial performance.

Job Types: Full-time, Permanent

Pay: From 1.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Rhyl, LL18 5JA: reliably commute or plan to relocate before starting work (required)
Work Location: In person