Job Description

Overview

We are seeking a dedicated and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in the hospitality industry, particularly within food service, and demonstrate exceptional leadership skills. This role requires a hands-on approach to managing staff, ensuring high standards of food safety and quality, and delivering an outstanding guest experience.

Why join us? Great question.

1. Performance related bonus scheme

2. Birthday off - it's your day after all

3. Extra day paid holiday after completing 2 years of service

3. Growth & Training - Leadership Workshop - coaching and development built around you

4. People Culture - we train, support and celebrate our people

5. Family & Friends discount from day one - why wait?

6. Paid volunteering / charity day. If there's a cause and or association you wish to get involved in, we're listening and will be there. 1 day paid a year.

7. Personal development allowance - training, coaching.

8. Recognition & Reward Culture - employee of the month / bi yearly / yearly awards and prizes. Instant prizes available.

9. Team celebration - regular social and staff parties

10. Open door culture - approachable leadership

11. Oh and, we treat everyone the same. We love everyone no exceptions.

Duties

Lead & manage all aspects of the restaurant operations, ensuring compliance with company policies and procedures. Lead from the front with a culture of respect and integrity; someone who knows how to build teams and grow talent. Supervise and train staff in food preparation, cooking techniques, and serving practices to maintain high standards of service. You must be commercially savvy understanding P&Ls, KPIs and how to drive results. Oversee food production processes while ensuring adherence to food safety regulations and best practices. Manage inventory levels, ordering supplies as necessary to ensure smooth operations. Develop and implement training programmes for team members to enhance their skills in hospitality and culinary services. Foster a positive work environment that encourages teamwork, communication, and professional growth among staff members. Handle customer inquiries and complaints effectively to ensure guest satisfaction. Collaborate with the kitchen team to create innovative menu offerings that reflect current trends in the culinary industry.

Experience

Proven experience in a fast paced managerial role within the restaurant or hospitality sector is essential. Japanese or similar cuisine would be a bonus. Strong culinary experience with knowledge of food preparation, cooking methods, and food safety standards. Previous management experience is required, demonstrating effective team management skills. Familiarity working with both alcohol and non-alcoholic beverages. Have the ability to be self disciplined, take full ownership of the business as if it were your own. Highly people focused both guests and colleagues with a terrific people culture Experience in management or similar environments is beneficial. If you are passionate about delivering exceptional service and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as a General Manager.
This isn't just a GM job it will be a way of life. It's a chance to be part of something exciting, people-focused and growth driven. If you want to lead with energy, support your team and enjoy some great perks along the way, we'd love to meet you.

Job Type: Full-time

Pay: 35,000.00-42,500.00 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Flexitime Referral programme Store discount
Ability to commute/relocate:

Solihull B91 3HT: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 5 years (required)
Language:

English (preferred)
Work Location: In person

Reference ID: Yakinori Japanese Group