Job Description

This isn't just any hotel. And we're not looking for just any General Manager.
voco Southampton is a bold, stylish, and refreshingly different hotel sitting proudly in the heart of the city. With 133 newly refurbished bedrooms, a buzzing restaurant and bar, and views across the marina, it's fast becoming the go-to stay for cruise passengers, business travellers and weekend explorers. But we're not finished yet-and that's where you come in.
We're on the lookout for a General Manager who can blend commercial drive with authentic leadership, someone who can lead from the front, inspire high performance, and embed a five-star guest experience into everything we do.
As part of Valor Hospitality, you'll be supported to run your hotel like it's your own. We believe in freedom with accountability, creativity backed by insight, and hospitality that genuinely comes from the heart. We're Hotelitarians-are you?
What you'll be responsible for:
Leading a talented team across rooms, food & beverage, and front-of-house to deliver exceptional, warm and consistent service
Driving commercial results through smart revenue management, proactive sales, and cost control
Being the face of the hotel - engaging with guests, the local community and our IHG brand partners
Creating a culture of ownership, accountability, and development - building tomorrow's leaders today
Overseeing brand standards, compliance, guest feedback and operational excellence
Championing sustainability and innovation as we continue to evolve the voco brand experience
Atlantic Gate, our signature restaurant and bar, is central to the hotel's identity. With its relaxed all-day dining concept, creative seasonal menus, and lively atmosphere, it's more than just a dining space-it's a destination for guests and locals alike. You'll play a key role in ensuring the F&B operation is profitable, consistent, and memorable, working closely with your Head Chef and F&B team to drive standards, creativity, and guest loyalty.
What we're looking for:
A proven General Manager or Hotel Leader with experience in upscale or lifestyle properties
Commercially sharp, with a strong grasp of revenue strategy, cost control and guest satisfaction
A people-first leader who thrives on developing others, creating positive cultures, and getting the best from diverse teams
An eye for detail with the ability to step back and think big picture
Familiarity with IHG systems or branded hotel environments is a bonus
Someone who can blend the style of voco with the operational edge of Valor
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.