Job Description

At Pink Spaghetti Milton Keynes and Towcester we pride ourselves on delivering a quality service to all our clients. We understand the needs of a small business and strive to support them as they grow.

Due to the success of our newly revamped marketing and support offerings, we are seeking a dynamic General Operations Assistant to support our clients and the business owner.

If you are looking for a role with variety and new challenges in a fast-paced environment and consider yourself a diary ninja, this is the role for you.

Working directly under the business owner, you will provide administrative and marketing support to our clients and the business. Your tasks will vary and as you grow with the role and take on the management of a number of clients backed by the support of the Pink Spaghetti team.

In this business things can change rapidly so independent judgment is required to plan, prioritise and organise a diversified workload. The most qualified candidate for this role will have experience assisting within a customer service environment and appreciate how to prioritise tasks without dropping the ball on others. With a keen eye for detail, you will love embracing technology and be ready to share your experience and suggestions for improvements.

As our clients rely on us to provide a quality service to their business, you must be reliable, flexible, people-oriented, friendly, patient, fast learning, quick thinking, and illustrate initiative and responsibility. You will LOVE providing our customers honest and reliable customer service.

Responsibilities:

Email monitoring and responding to a variety of clients Diary management including managing complex meetings General administrative and clerical tasks Creating and updating PowerPoint for clients Organising clients physical and electronic workspaces in a logical manner that supports the client in their working Social media support including creating and scheduling social posts (training on our design and scheduling tools will be provided) Creating video Standard Operating Procedures for our internal needs and those of our clients Email marketing supporting including writing and setting up email marketing communications (training on our applications will be provided) Managing our onboarding process for clients Managing our project management systems to ensure all team members are on top of their accounts Perform other duties as assigned

Essential qualities and skills:

Working knowledge of Microsoft Office Products including PowerPoint, Word and Excel High quality written, verbal and presentation communication Work independently as well as in a collaborative environment Proven experience in effective planning, organising and time management Attention to detail and accuracy

Desirable skills

Knowledge of social media channels including Facebook, Instagram, LinkedIn, YouTube, and Pinterest Working knowledge of email marketing tools including Mailchimp Flexibility to attend networking and in-person events
This role comes with an opportunity to increase hours and responsibilities with support and training for the right candidate, but this is not an expectation of the role.

Working Hours Tuesday - Thursday 9.30am - 2.30pm (an element of flexibility can be incorporated for the right candidate). Salary 13.00 per hour

Benefits - options for hybrid working (after probation) with an element of flexibility, 20 days annual leave, pension and lifestyle benefits.

Please note - no agencies or freelancers in a marketing or VA role will be considered.

Job Types: Part-time, Permanent

Pay: 13.00-14.00 per hour

Expected hours: 15 per week

Benefits:

Health & wellbeing programme Work from home
Work Location: Hybrid remote in Towcester NN12 6EA

Application deadline: 14/05/2025