Job Description

Job Title:

Prescribing Clerk

Reports to:

Deputy Practice Manager / Clinical Lead

Job Purpose

The Prescribing Clerk is responsible for supporting the safe, accurate, and timely processing of prescription requests within the practice. The role plays a key part in ensuring effective medicines management, supporting clinicians, and providing a high standard of service to patients, while working within practice policies and national prescribing guidance.

Key Responsibilities

Prescription Processing

Process repeat prescription requests in line with practice protocols and timescales Generate and issue prescriptions using the clinical system (e.g. EMIS Web) Ensure prescriptions are authorised appropriately by a GP, pharmacist, or prescriber Manage electronic prescriptions (EPS), including nomination changes

Medicines Management Support

Support clinicians and the pharmacy team with prescription queries Identify and flag medication requests that fall outside agreed protocols Support medication synchronisation and review processes Assist with prescription-related audits and searches

Patient & Pharmacy Liaison

Respond to patient enquiries relating to prescriptions in a professional and timely manner Liaise with community pharmacies regarding prescription issues, shortages, or clarifications Communicate delays or changes to patients clearly and sensitively

Clinical System & Record Management

Maintain accurate and up-to-date patient medication records Update repeat medication lists following medication changes, discharge letters, and clinic outcomes

Governance & Safety

Support safe prescribing practices by highlighting anomalies, duplication, or missing reviews Escalate concerns promptly to a clinician or senior staff member

Administrative Support

Support prescription workload planning to meet demand Assist with recall systems for medication reviews and monitoring Undertake other administrative duties as required to support the practice

Experience & Skills

Essential

Previous administrative experience, ideally within a GP practice or healthcare setting Excellent attention to detail and high levels of accuracy Good IT skills and confidence using clinical systems Strong communication skills, both written and verbal Ability to manage workload effectively in a busy environment

Desirable

Experience working with repeat prescriptions or medicines management Familiarity with EMIS Web or similar GP clinical systems Understanding of NHS primary care processes Experience liaising with pharmacies or clinical teams

Knowledge & Training

Understanding of confidentiality, data protection, and information governance Awareness of safe prescribing principles (training can be provided) Willingness to undertake ongoing training and development

Personal Attributes

Organised, reliable, and methodical Calm and professional when dealing with patients and external partners Able to work independently while contributing positively to a team Committed to patient safety and service quality

Summary

The Prescribing Clerk is a vital non-clinical role within the practice, supporting clinicians and patients by ensuring prescriptions are processed safely, efficiently, and accurately. The role requires excellent organisational skills, attention to detail, and the ability to work confidently within established protocols.

Job Type: Part-time

Pay: From 12.90 per hour

Expected hours: 30 per week

Benefits:

Company pension
Work Location: In person