Job Description

MPA Recruitment are recruiting for a Band 3 Secretary for a position within the North Down area.
The post holder will be required to carry out any administrative duties required within the department. This will include word processing, general office duties and other responsibilities as outlined below.
What the role entails

• Provide an efficient and effective secretarial and administrative service to Mental Health Professional staff.
• Undertake a range of admin support duties including maintenance and ordering of stock/non stock items, photocopying, filing, diary management, provision of typing and admin support to the team.
• Word processing/producing reports.
• Act as point of contact between service users, carers, staff and external agencies to ensure a full and efficient service.
• Make and receive telephone calls and take appropriate action.
• Maintain records both manual and computerised in an accurate and timely manner and in accordance with local policies and procedures.
• Extract, collate and summarise data to enable preparation of standard verbal, written or statistical reports or returns.
• Create and maintain spreadsheets for use within the department.
• Deal with incoming and outgoing correspondence as required providing information, directing and prioritizing queries as appropriate.
• Filing, archiving and disposal as per Records Management Policy.
• Establish, maintain and develop working relationships with managers, staff at all levels.
• Provide cover for other administration staff during periods of planned/unplanned absence.
• Participate in regular supervisions and team meetings with Line Manager/Team Leader
• You will be expected to organise meetings and participate in minute taking -to include the typing and distribution of minutes.
• Audio Typing.
• Responsible for handling/processing documentation with extremely distressing content
• Responsible for handling/processing distressing calls/face to face contact from service users

Experience

• 4 GCSE's Grades A-C to include 's Secretarial /admin /clerical experience.

OR

• NVQ Level 2 in Administration (or equivalent qualification) plus 1 year's secretarial /admin /clerical experience.

OR

• 2 year's secretarial /admin /clerical experience.

OR

• 1 year's word processing experience, to include typing and formatting of reports and letters.
• Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK.

If you think you meet the criteria, please submit your CV or call our office on 02891313972 for more information and how to register for this role.