The Gibson Pro - Retail Sales Expert reports to the Gibson Garage Store Assistant Manager and will be the master expert on all guitar makes/models, accessories and store services. They will be able to work with the most seasoned and knowledgeable player(s) along with ability to inspire the next generation of guitar player(s). You should be able to consistently achieve individual sales goals to support the store's sales and profit objectives, while providing a seamless customer experience.
Essential Functions
Provide a seamless and unforgettable experience for all customers
Leverage product and service offering to meet and/or exceed customer expectations
Provide guidance to customers looking for repair and restoration service
Meet and exceed sales goals
Other duties as assigned
Required Skills/Abilities
Extensive sales experience (experience selling guitars highly advantageous)
Have a detailed knowledge of all guitar, amplifiers and speaker makes/models and accessories
Ability to ask open ended questions to understand customer wants and/or needs
Outstanding time management skill set with the ability to prioritize tasks
Personal Qualities
Passionate about working in a team environment
Driven and results oriented
Relish working in a company with a diverse, challenging, and fast paced environment.
Company Benefits
25 days annual leave + 8 UK bank holidays
Staff discount off Gibson products
Health Insurance
Pension
* Life Insurance
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