to join our team. In the role you will be responsible for the successful delivery of our suite of GIS training courses as well as supporting a wide range of technical consultancy for internal and external customers.
You will work cross-functionally with the development, product, marketing, sales, operations, and service desk teams, as well as taking an active role in designing and delivering the training programme.
You will also be able to work with internal and external customers to understand their business requirements supporting their translation into technical requirements and then support their technical delivery.
As the role requires delivery of both virtual and in-person training courses, occasional travel to our Talgarth and Farnborough training suites and to customer sites will be required.
Key Responsibilities:
You will be responsible for:
Successful delivery of Idox's suite of GIS training course, both virtually and in-person (where required)
Contribute to the successful design and promotion of GIS training courses
Engaging with customers to turn enquiries into training course bookings
Work with clients to understand their requirements, develop and deliver bespoke training courses
Providing technical support and advice to GIS users
Involvement in planning the strategic direction of the GIS training programme
Communicating effectively with clients and project team members
Take business requirements and translate them into technical requirements
Process and analyse a range of complex geospatial data
Solve problems to create novel solutions and deliver best value
Undertake essential record-keeping and financial administration around training and projects
Write publication quality reports
Help instil and adopt a culture of excellence
To be successful, you should bring:
Bachelor's degree in geography, biology, environmental science or a related field OR equivalent work-based experience
2+ years of experience in a GIS technical role
Familiarity with designing and delivering technical training
Knowledge and experience of key GIS applications including ESRI and QGIS
Experience in supporting GIS users and troubleshooting technical problems
Strong geospatial processing, modelling and analysis skills
The ability to find novel solutions to existing and emerging problems
Excellent communication skills, including experience communicating technical solutions to non-technical audiences
The ability to present information to audiences in a confident and professional manner
Experience working in a customer focused environment
Ability to work cross-functionally with clients/stakeholders/teams
Additional desirable qualities
Knowledge and experience of a range of proprietary and open-source GIS applications and database platforms, including MapInfo, Cadcorp, PostgreSQL/ PostGIS and SQL Server
Management and maintenance of websites, including using Content Management Systems
Experience managing project budgets, billing and revenue management
Knowledge of ecology, biology, environmental science or a related field
Experience of manipulating, processing and analysing large geospatial datasets
About Idox
Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.
We employ 700+ staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.
Our Values, Our Culture
We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of.
We recruit and reward employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
Our Benefits Flex to Fit
We recognise that for individuals, the opportunity to work flexibly can enable them to achieve a better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; 9-day fortnight. We are proud to be a flexible employer enabling effective hybrid working for our employees.
How to apply
Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role.
Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions.
Privacy notice
As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview.
Please read our Recruitment Data Privacy Policy here: https://www.idoxgroup.com/policies
Job Types: Full-time, Permanent
Benefits:
Additional leave
Bereavement leave
Company pension
Cycle to work scheme
Employee discount
Flexitime
Health & wellbeing programme
Referral programme
Sick pay
Store discount
Application question(s):
Which GIS platforms are you proficient in?
Have you ever delivered technical training in-person?
Do you have experience designing or developing training materials or courses?
Please briefly describe your experience delivering GIS training or consultancy. (Short answer)
Experience:
Technical GIS role: 2 years (preferred)
* geospatial data analysis and processing: 1 year (preferred)
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