The Global Country Access Specialist will be responsible for the overall planning/execution of international flights while maintaining a high attention to detail, focus and adaptability to our dynamic flight schedule.
DUTIES & RESPONSIBILITIES
Submit and manage applications for airport slots and PPRs (prior permissions requests), landing, parking and overflight permits for all flights.
Submit and manage requests for ground handling services, fuel, crew visas on arrival, and other ground related arrangements (special services) for all flights.
Assist in arranging catering, ground transportation, and hotel arrangements
Customs/Immigration coordination: General Declarations, APIS transmissions, arrange Outbound/Inbound clearances and crews visas on arrival.
Ensure crewmembers and passengers meet all entry requirements for countries being visited.
Provide external agents with all applicable aircraft documents required for trip planning.
Verify eligibility of aircraft to fly internationally.
Ensure the safe and legal coordination of scheduled flights.
Provide exceptional customer service to internal and external customers.
Understand and interpret applicable regulations to ensure compliance.
Assist in arranging crew hotels and transportation internationally as required.
Monitor weather and other events with the potential to impact aircraft operations.
Assist with research of flight & service deviations.
Report non-compliance observations for any potential safety, security, or quality issues.
Make rapid decisions concerning safety, regulations, and economy of operations
Ensure an efficient and timely communication on all international flight details.
Ensure all relevant teams are notified of any unforeseen situation and/or changes in international flights that may affect the flight activity
Provide exceptional customer service to internal and external customers.
EDUCATION & EXPERIENCE
Bachelor's degree (B. A.) or previous related experience and/or training; or equivalent combination of education and experience.
Dispatch License along with Business Aviation knowledge is a plus
REQUIRED SKILLS & QUALIFICATIONS
Must possess the legal ability to work in the UK
Familiarity with core job competencies including, but not limited to, international operations, Customs/immigration requirements, airport access coordination (landing permissions, slots, PPRs, etc), handling services, weather trends, and ATC flow.
Able to work in a fast-paced, team-oriented environment
Strong communication (verbal and written) skills with the ability to self-motivate, handle multiple tasks, meet established targets
Proficient in Microsoft Office applications
SCHEDULE
* Shift working
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