Job Description

Role Title

Global HR Tech Product Owner - Recruitment and Talent

Location

Watford / Hull

Rewards

Competitive salary and comprehensive benefits on offer

Summary

At Smith+Nephew, we are continually looking for ways to enhance our customer experience, whether that be through product or training innovation or through the relationships we build internally and externally. Ultimately, we want the best for our customers!

The Global HR Technology function is part of the HR organisation, responsible for delivering solutions that improve or enhance the way Human Resources is delivered at Smith & Nephew, and handles HR technology programs, vendors, and operations. The group works with various HR organisations and IT on projects to re-engineer and automate processes that improve efficiencies.

This role defines, develops and delivers the Product strategy and roadmap to build scalable global product foundations in Workday.

This role involves a high level of relationship management so that the HR function and our HR technology partners continue to champion and develop a partnership to drive simplification, standardisation and automation for long-term success of the HR operating model.

You will proactively find opportunities to further leverage best-in-class technology and minimise technology debt that hinders long-term scalability and work to drive and implement best practice across all platforms, digital innovation, process automation, and emerging technologies that fit business requirements.

Essential Job Functions:

• Contribute to the development of Workday\'s strategic direction, formulate the HR Technology Tier 2 services/technology roadmap, set standards, and monitor the service\xe2\x80\x99s overall performance.
• Influence both internal/external best-practices to maximise cost effectiveness, aligned with business needs.
• Follow legal requirements and reflect HR best-practise benchmarks.
• Act as SME with full autonomy for the global alignment, solution design, delivery and maintenance of the functional specialism and be responsible for configuration and support of solutions for our global customers.
• Work closely with teams understand business needs and requirements to ensure that the relevant Workday product performs to the desired business outcomes.
• Act as a champion for customer focus and listen to and connect with customers and team members effectively; ensuring that procedures and systems are in place to advise and receive feedback from service users, partners, stakeholders and colleagues, and evaluating that feedback, taking appropriate action to secure continuous improvement.

Experience:

• A solid background of using Workday HCM and technical experience in the relevant Product specialism, with Reporting capabilities.
• Recognised as a technical expert in their subject area, defining the strategy and roadmap for the Workday product, leading on large scale changes and projects.
• Excellent working understanding and experience of implementing and supporting HR IT cloud-based systems and experience of integrating processes.
• Knowledge of HR Technology, vendors, and implementation across multiple markets
• Knowledge of data privacy regulations and the ways global companies manage and share data to operate global HR processes/programs to meet business needs
• Programme and project management experience, encompassing the technology design and delivery
• Demonstrable experience of dealing with and prioritising sophisticated business requirements within a project
• Good solid understanding of process improvement methodologies i.e. Lean or Six Sigma.

Competences:

• Ability to mentor and coach team members.
• Understands the business and can translate strategy into clear action plans.
• Uses insight of the business environment to improve business outcomes.
• Clearly articulates messages.
• Effectively listens, can express ideas in written format and verbal format clearly, succinctly, and persuasively.
• Manages conflicts and can diffuse tensions across employees to resolve issues. Maintains confidences.
• Customer Focused: Thinks customer first and anticipates current and future needs.
• Be bold about the customer problem to solve, driving deep empathy and data-driven decision, with continuous experimentation to deliver for the customer.

Requirements:

• Bachelor\xe2\x80\x99s Degree (Business, Human Resources, IT or relevant subject) or an equivalent combination of education, training, and experience.

Licenses/Certifications:

• Workday Advanced
• Project Management (ideally)

If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

We continue to actively build an environment where every individual can fulfil their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.

We value the diversity of our people and welcome applications from everyone.

It\'s more than business at Smith+Nephew - it\'s personal. What we do every day, changes lives every day.

Healthcare is in Smith+Nephew\'s DNA. From a single pharmacy in Hull, UK to a presence in over 100 countries, we\'ve spent more than a century and a half pioneering medical technology.

At Smith+Nephew, you will find a company of people who care about each other, about our customers and their patients, and about the communities where we live and work.

Smith & Nephew