Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Global Operational Technology & Cyber Security Lead

What this job involves:

We are seeking an experienced Global Operational Technology Director to join our team in EMEA, supporting our global Financial Services client.

The successful candidate will lead the implementation of intelligent and sustainable facility solutions, managing operational technology and cyber security initiatives across global operations.

What your day-to-day will look like:

Lead the implementation of intelligent and sustainable workspace solutions.

Design, implement, and operate Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Data Center Infrastructure Management (DCIM), and Supervisory Control and Data Acquisition (SCADA) systems.

Act as the single point of contact for Global Building Control System (BCS) and operational technology programs.

Ensure global program alignment for Smart Building strategies.

Understand KPIs per region and drive optimal tracking and performance.

Build strong relationships and work closely with senior internal and external stakeholders.

Responsible and accountable for BCS OT KPIs globally.

Manage and coordinate regional meetings with client stakeholders and executive sponsors.

Provide regular progress reporting to internal / external leadership and broader community stakeholders.

Serve as the point of escalation and ultimate decision maker for changes, new devices, and remediation Operational Technology and Building Control System projects.

Ensure innovation, best practices, playbooks, and standards are implemented globally.

Provide technical expertise on BCS, IoT devices, networks, suppliers, and associated processes.

Ensure all regional agreements are active and supported with the correct headcount.

Champion awareness and capability enhancement within a 1,000+ JLL service delivery team.

Monitor emerging threats & ensure vulnerability assessments are completed and remediated within a timely manner.

Stay informed with industry changes and advancements, connecting with JLL-T and other platforms within JLL to leverage expertise and resources.

Oversee the design, implementation, and lifecycle management of operational technology (OT) networks across smart building environments.

Establish and enforce OT network standards, segmentation strategies, and secure integration with IT systems.

Implement and maintain monitoring, assurance, and resilience measures to ensure OT network availability, performance, and cybersecurity compliance.

Lead incident response and remediation activities specific to OT networks, ensuring rapid containment and recovery.

Drive continuous improvement of OT operations through performance analytics, benchmarking, and alignment with global security frameworks (e.g., IEC 62443, NIST).



What You'll Need to Succeed

Bachelor's degree in Engineering, Computer Science, Information Technology, or related field

8-10+ years of experience in operational technology, building automation, or cyber security

5+ years in a leadership or management role

Experience working with global financial services clients preferred

Expert knowledge of BMS, EPMS, DCIM, and SCADA systems in enterprise environments

Deep understanding of OT network security, segmentation, and regulatory compliance

Proficiency with cyber security frameworks (IEC 62443, NIST) and financial services regulations

Experience with IoT integration and smart building technologies at enterprise scale

Knowledge of IT/OT convergence within highly regulated environments

Proven ability to lead global, cross-functional technology initiatives

Strong stakeholder management skills with C-level executives

Experience managing large budgets and vendor relationships

Understanding of financial services business operations and requirements

Professional cyber security certification (CISSP, CISM, CISA, or equivalent)

Building automation or facility management certification preferred

Project management certification (PMP, PRINCE2) preferred



#LI-JA1

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.