Job Description

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The opportunity will empower someone to transform our operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe.

As global production oversight lead, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm\'s regulatory obligation. You will provide support to North America stakeholders, while partnering with your peers on global and other regional specific matters. Including leading adhoc projects, assisting in reporting and automation of controls.

Job responsibilities

• Investigate and analyze emerging issues, perform root cause analysis, and work with WKO teams to define and execute plans to resolve the issue
• Support Global production oversight and WKO teams on the develop and implementation of tools for automation of processes and controls
• Coordinate with regional/global teams to manage execution of remediation items in line with defined timelines and ensure consistency across regions
• Partner with Compliance, Policy and Procedures on identified policy or process gaps or clarification as needed
• Contribute to ad hoc projects with the objective to improve the overall quality of the Know your client (KYC) framework.
• Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
• Coordinate case prioritization, capacity planning, and assignment with our Global KYC Middle Office teams

Required qualifications, capabilities, and skills

• Controls knowledge
• Resilient interpersonal skills, ability to partner with internal stakeholders
• Logical, structured approach to planning, problem solving and decision-making
• Excellent verbal, written, interpersonal and presentation skills
• Aptitude for learning new regulations, processes and technologies
• Bachelor degree or equivalent education and a predisposition to intellectual curiosity

Preferred qualifications, capabilities, and skills

• Alteryx, Visual Basic, or other technical skills
• Experience working in a professional services firm or financial services firm

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

JPMorgan Chase