Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Overview

We are seeking an experienced Global Sourcing Lead with a deep understanding of Integrated Facilities Management (IFM) services to join our team. The ideal candidate will possess comprehensive knowledge of the IFM landscape, including hard and soft services, workplace experience management, and emerging technologies in facility management. This role requires a strategic thinker who can leverage their expertise in IFM to drive innovative sourcing solutions, optimize service delivery, and create value for our clients across a wide range of facility management functions.

Role/Responsibilities:

Strategic Sourcing and Procurement:

Develop and implement sourcing strategies aligned with client requirements across Work Place Management service lines

Lead negotiations, deliver savings targets, and manage S&P targets for the client account

Conduct RFP management, bid analysis, and provide recommendations, with emphasis on FM-related contracts

Optimize supplier portfolios to enhance service quality and cost-effectiveness

Client Relationship and Service Delivery:

Represent JLL S&P in client/account meetings and forums

Produce monthly and QBR reports, including service performance, savings delivery, and project plans

Manage supplier relationships and conduct regular performance reviews

Support client surveys and report on results and improvement actions

Operational Management:

Manage account resources and coordinate with Account Director, Facilities Managers, and client contacts

Maintain accurate supplier details, contracts, and framework relationships

Ensure compliance with S&P policies, industry standards, and country-specific practices

Oversee supplier qualification and onboarding processes

Strategic Initiatives:

Support transformation activities, including audits and reports

Engage in training and knowledge sharing of JLL S&P Strategic Sourcing activities

Develop and manage ESG strategy for the account, including sustainable practices

Provide transition support for account activities as needed

Performance Tracking and Compliance:

Monitor and report on KPIs, strategic sourcing activity, and supplier performance

Ensure adherence to compliance and risk management requirements in contracts

Utilize appropriate procurement platforms and systems for reporting and management

Implement best practices in service delivery and continuous improvement

Required Skills and Competencies:

Global FM Procurement Experience required - Ideally, candidates should have global facilities management procurement experience, though strong EMEA experience with readiness for the next career step will be considered

Previous managerial experience is essential, as the role involves managing regional Account Sourcing Managers

Must have substantial previous facilities management experience

Commercially astute with proven contract negotiation skills and ability to work effectively with supply chain data teams

Strategic leadership and organisational awareness, with solid experience in a leading procurement role and ability to develop EMEA strategic relationships with multi-national suppliers

Strong project, financial, and resource management skills, complemented by excellent numerical and commercial acumen

Outstanding communication and interpersonal skills, including negotiation, influencing, and team-working abilities, with strong written and verbal English language proficiency

Comprehensive expertise in Facilities Management, including:

Deep understanding of FM services, supplier environments, and industry best practices

Proven track record in managing complex FM contracts and service level agreements

Knowledge of sustainable and innovative FM solutions to drive operational efficiency



Extensive experience in sourcing procedures and supplier management across the EMEA region, with a focus on Facilities Management-related goods and services

Analytical thinking and sound judgment, coupled with creativity and innovation in problem-solving and approach to work

Personal effectiveness and self-management, with the ability to build and maintain professional relationships

Proficiency in Microsoft Office tools and relevant technical skills for procurement and FM operations analysis

What We Offer:

Competitive base salary

Private Medical Insurance

Flexible work arrangements (hybrid work option 3 days from the office)

Enhanced pension scheme

Ranked #13 in the UK Best Employers index by the Financial Times

Electric Car Scheme

Great opportunities for long-term career progression

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.