Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Global Sustainability Director



About the Job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.



In this role, you will work directly with one of our high-profile clients. As the leader of the JLL Sustainable Operations Team, you will develop a deep knowledge of the needs of our client's program ensuring they are capturing JLL's full suite of sustainability services. You will act as an accelerator and collaborator within JLL services, enabling our client to increase engagement across stakeholders and progress towards goals. You will ensure sustainability integration across business functions throughout the real estate lifecycle and influence behavioral changes required to achieve scope of work delivery and goals. This role requires a programmatic approach to embed sustainability thinking and practices into space selection, fit-outs, occupancy, operations, maintenance, and experience.



This position is hybrid, requiring in-office presence and site visits periodically.



Candidate must have the ability to influence senior stakeholders, as they will be tasked with creating value added solutions for our client. Must be able to demonstrate the ability to develop and present executive level business cases. The role requires regular interaction with account leadership, clients, service providers, operational and support staff and will be part of a fast-paced environment consistently charged with handling multiple demands and priorities. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make high-quality decisions. Candidate must have superb people management and documentation skills and deliver thoroughness and accuracy in all tasks. The role is critical to the success of the client relationship in driving energy & environmental performance management, risk mitigation and process improvement.

Key Responsibilities:

Lead the development, implementation, and continuous improvement of all JLL sustainability activities across the client real estate portfolio

Contribute to the client corporate sustainability strategy and drive the delivery of key objectives

Develop, drive, and continuously improve client facing rhythm of the business activities including monthly and quarterly business reviews and annual operational planning

Provide strategic direction and guidance on ways to enhance and expand service delivery to the client, including leveraging supply chain partners, internal collaborations, and the broader JLL Sustainability Platform

Own annual development and execution of a multi-faceted Strategic Energy and Sustainability Plan targeting portfolio-wide reduction of emissions, energy consumption and water use aligned with client goals and requirements

Establish strong working relationships with internal and external partners to effectively manage and deliver on energy and sustainability targets

Effectively network cross-functionally to collaborate with other JLL service lines on the account (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and objectives, and drive implementation where most organic within the business

With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact sustainability objectives

Ensure success stories are tracked and communicated to ensure a high level of awareness and engagement is achieved with regards to the overall sustainability program and client's success

Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the client, and ensure they are rolled out effectively

Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes

Manage an effective sustainable operations team capable of delivering according to scope of work and schedule

Provide SME input and own program components (e.g., content development, maintenance) related to SME area

Provide technical expertise, strategic leadership, and support for all various client facilities on sustainability issues

Establish and maintain regulatory oversight framework to proactively identify legislative changes and compliance requirements as they relate to energy and sustainability; ensure audit preparedness, document compliance, and execute corrective actions as needed to achieve complete regulatory alignment

Sound like you? To apply you need to be/have:

University Degree (Science, engineering, math, or related fields)

Passionate about working towards a sustainable future

An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation

Demonstrated experience in influencing cross-functional teams

Demonstrated experience with change management across multi-faceted situations and cross-functional teams; change management certification is desirable

Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable

Excellent ability to build relationships with clients and their internal teams

A strong track record integrating sustainability into organizations' operations

Demonstrated people management experience

Experience working in a collaborative way with clients and other stakeholders to develop and implement ambitious and robust sustainability programs

Proven project management experience and excellent communication skills

Attention to detail and accuracy in written and numeric work

Ability to obtain buy-in and engagement from employees at all levels

Operates with a sense of urgency and is decisive

An authentic leader, stimulates action with a balanced leadership style of control and influence



Behavioral Competencies

Inspire - We are humble, inclusive and energize people to follow our lead

Win Together - We work across JLL to deliver the best solutions to our clients, community and planet

Simplify - We move fast by reducing complexity and setting clear direction

Be intentional - We are courageous, decisive, resilient and hold ourselves accountable

Be future ready - We are curious, agile and resourceful to stay relevant and future-ready



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.