Job Description

Moor Park

Founded in 1923 Moor Park Golf Club boasts two Harry Colt designed championship courses with a spectacular Grade 1 listed clubhouse. Set within three hundred acres of parkland to the south-east of Rickmansworth in Hertfordshire 30 minutes from central London, the Club has a thriving membership of 1,500. With 13 tennis courts, lavish dining rooms and beautiful grounds, Moor Park is far more than just a golf club. It is a home for members, and a destination for visitors.

Purpose of Role:

Reporting to the Golf Operations & Retail Manager, the purpose of this role is to service the membership and visitors to support the smooth and effective day to day running of all golfing activities as well as work alongside the Golf Shop and Golf Events Co -Ordinator to ensure the effective communication and smooth running of the golf courses for societies and corporate days.

The ideal candidate will have experience in the golf industry and an interest in further developing their skills and career.

At the heart of the role is customer service. The successful candidate will be committed to delivering first-class customer service across all aspects of the role and business.

Purpose of Role:

Collect and replenish the range balls at all given opportunities to ensure the ball machines are always topped up appropriately Ensure all customer facing areas of the golf operations are always kept clean and tidy. Manage the tee sheet and act as players assistant to ensure all tee times are keeping up with the pace of play. Present buggies as shown every morning for members/guests and maintain them to their highest standard through cleaning and other maintenance required. Assist with the locker room management including the cleaning of shoes and clubs. Complete starting duties when necessary, ensuring all those who tee off have been given the correct information as needed. Support the Golf Shop when needed, covering the daily tasks (tee times and payment, answering phone calls and replying to email enquiries) as well as assisting on merchandise, stock management and stocktake. Utilise Intelligent Golf and ESP to ensure you are aware of the events taking place on each day. Adhere to all Health & Safety regulations and Club policies. Communicate with other departments regularly when required to ensure the correct information is passed on. Assist the Golf Events Co-ordinator when need it preparing event forms, tee sheet and signage for Golf Days and Societies.

General

Ensuring compliance with appropriate legislation/good practice guidance including GDPR, equal opportunities and security of financial data. To establish industry best practice to all areas of the Club's activities and play a pivotal role in delivering the Club's operational, financial, and strategic goals. To maintain a professional standard of dress and appearance, in line with company standards. Maintain a safe, clean and tidy work area. To adhere to all statutory requirements regarding fire, health, safety and hygiene. To attend any training sessions as requested and adhere to company policies. Support colleagues in delivering a high standard of customer service. Carry out any additional duties as reasonably requested by the management team. Promote Moor Park in a positive light at every opportunity.

Required skills / qualifications for this role:

Excellent communication & organisational skills IT Literate: Word, Excel, ESP Excellent written and verbal communication Strong attention to detail Ability to manage varied workload and meet objectives A creative mindset with 'can do' attitude

Desirable- previous experience within golf or member club environment

Remuneration, benefits and hours of work:

Casual role 5 days out of 7 days, weekend work will be required Salary pro rata 25,000 Contribution to company pension fund Training & Professional development provided (subject to individual and business needs) 28 days annual leave (including bank holidays, pro rata) Daily meal provided Access and use of Club facilities
Job Type: Part-time

Expected hours: 18 - 33 per week

Benefits:

Company pension Discounted or free food Employee discount On-site parking
Application question(s):

Do you have a planned method of transportation to and from Moor Park Golf Club (i.e. your own vehicle, public transport)? Are you familiar with the game of golf, either through playing or general interest?
Work authorisation:

United Kingdom (required)
Work Location: In person