Job Description

TITLE Golf Receptionist

REPORTING TO:

Centre Manager

BASED: Clubhouse

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Greet and welcome visitors in a professional and friendly manner

Answer and direct phone calls, taking messages as necessary

Provide general administrative and clerical support for both Golf & Events

Perform data entry tasks and maintain accurate records

Handle incoming and outgoing mail, packages, and deliveries

Maintain a clean and organised reception area

Showing guests around the facilities and answering any queries that guests or members may have Dealing with all calls for tee time bookings Dealing with day-to-day golf & events enquiries Proactively following up with any membership, group golf or golf lesson enquiries Selling golf equipment Checking in golfers Working in the retail shop using the tills and booking systems Assisting with buggy maintenance & hire operations Responding to Membership enquiries

QUALIFICATIONS:

SKILLS:

Excellent communication & organisational skills IT Literate: Word, Excel, ESP Excellent written and verbal communication Strong attention to detail Ability to manage varied workload and meet objectives A creative mindset with 'can do' attitude

EXPERIENCE:

Previous experience within golf or member club environment

PERSONAL ATTRIBUTES:

Professional appearance and conduct towards other members of staff, members of the club & visitors Be Enthusiastic and motivational in all aspects of your work Be prepared to go the extra mile Be ambitious and embrace teamwork Be a team player and understand that every department works together to make the customer journey the best it can be Be adaptable
Job Type: Part-time

Pay: 10.00-12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking
Work Location: In person