Job Description

Job Ref:

CAM2641

Branch:

Cameron House

Location:

Cameron House, Loch Lomond

Salary/Benefits:

25417.60 per annum plus excellent company benefits

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Shifts vary depending on business demands, approx 6am - 6pm

Hours per week:

40 hours, 5 days from 7 which will include weekends.

Posted date:

22/09/2025

Closing date:

24/10/2025

Golf Retail Assistant

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.



Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in


one of our 115 self-catering lodges or luxurious Mansion House suites.



The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE:

Opened in June 2007, the 18-hole Carrick golf course has already played host to some prestigious professional events, including the Ladies Scottish Open, the PGA Cup and more recently the Europro Tour. Since opening, course has welcomed over 300,000 players onto its pristine fairways overlooking Loch Lomond, and has won many awards securing its reputation as one of Scotland's leading golf courses.



Under the guidance of the Golf Operations Manager, the role will consist of working in our golf operations team within our golf shop, attending to members guests needs as well as assisting the golf mananger with golf outings and on course duties. This is an exciting opportunity for someone looking to work in the golf industry at a 5 star resort.

Key things you will be responsible for:

Providing a warm welcome and proactive interactions with guests and members Set up and ball collection from the driving range 1st tee delivery Hiring out buggies and rental equipment Cleaning and presentation of the golf shop, locker rooms, equipment and all golf operational areas Relaying messages via radio communication Opening and closing procedures and sign off Setup and support of corporate golf events and society days General assistance and support to the golf operational and sales and membership teams

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.


People who want to achieve great things - your interest in us suggests you have the ambition, drive, and determination to meet challenges head on. People who are naturally friendly - who genuinely care about our guests and the service they receive. People who will always go beyond what our guests expect from us to make their stay a special and memorable one. People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can. People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

Experience within a similar role or any customer service experience an advantage General understanding of the game of golf Good communication and interpersonal skills Basic IT skills with ability to use hand held technology UK Driving Licence preferable

WHAT'S IN IT FOR YOU?

Here's what to expect when you work as part of our team:


Free meals when on duty, in our team cafes Pension scheme and Wagestream financial services Long service awards involving recognition with high street shopping vouchers and overnight stays Enhanced holidays with long service Free Leisure Club Membership, with friends and family discounts Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products Lifeworks App - lots of discounts on everyday purchases, with brand that you love Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers Free parking At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.


Join The Team



Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.



Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.