The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally.
The Client Organization Governance and Escalations team sits within the Chief Administrative Office, under the Head of Controls. The team supports and executes activities related to Corporate Governance, including Governance Committees, management meetings, Board Material Data Accuracy Controls, Escalations of Events, and oversight of the Client Organization Executive Scorecard Risk & Control metric performance and Organizational Change Management.
Overview:
This role specifically sits within the Governance team. The role will be expected to execute and support a range of activities to comply with Citi's Governance Operating Model and Client Organisation's Governance framework for effective Governance management and improving the Client Organization's overall decision-making through enhancing processes and culture and executing Board Material Data Accuracy Controls.
Responsibilities include:
Assist with building upon the designed, implementing, and maintaining a Client Organization Governance framework in line with Citi's Governance Operating Model
Execute adherence to the requirements and principles to implement a comprehensive, transparent and globally consistent Governance Operating Model to oversee and govern the Client Organization risks and controls
Manage an integrated schedule for various Governance Committees and management meetings to ensure coverage is comprehensively aligned and meetings follow appropriate hierarchy
Create and manage forward-looking agendas for various Governance Committees and management meetings to help ensure coverage is comprehensively aligned with committee charter or terms of reference
Provide recommendation on agendas and stakeholder communications, providing upon approval
Lead the coordination of agendas, stakeholder communications, prepare materials, record minutes and action items, and follow-up as needed on items for business committees and/ or regular business meetings
Coordinate with teams, including other Governance Committees and management meetings, to ensure matters are appropriately and proactively identified, reviewed, coordinated into various meetings and/or Committees, and materials are prepared of standard quality
Maintain the Client Governance operating guide
Include Governance Committee policy documents, templates, training, communications, review and assessments within the framework and desktop procedures
Maintain and regularly review the inventory of Client owned Governance Committees and management meetings and manage the inventory through the lifecycle
Regular reporting of inventory that may be included in Governance Committees or management meetings
Identify governance flow for ease of understanding matters being escalated or elevated
Reduce redundancies or duplicative management meetings through robust screening of new management meeting request
Identify and assist with Board Material Data Accuracy Controls are executed, as required
Develop materials for and assist in presenting 'Roadshows' across the Client Organization to build awareness of Governance compliance, processes, and roles and responsibilities
Execute controls to ensure effectiveness
Qualifications & skills:
Relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or Corporate Governance
Experience in Corporate Governance and governance coordination
Moderate experience in providing effective ongoing program management support including continuous program improvement
Strong understanding of a broad range of financial services products/services and end-to-end processes
Solid knowledge of and experience with financial services control environments, business processes, and ever-evolving governance processes and regulatory environments
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions
Excellent written and verbal communication skills
Self-starting team player with the ability to multitask and prioritize
Demonstrative analytical skills with follow-up and problem-solving capability
Strong proficiency with Microsoft Excel and PowerPoint
Education:
Bachelor's/University degree
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Job Family Group:
Controls Governance & Oversight
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