Job Description

Colchester Medical Practice has a fantastic opportunity for a GP assistant (GPA) or a healthcare assistant (HCA) to join our team.The GPA/HCA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time.
The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.
Main duties of the job

• Managing incoming and outgoing clinical correspondence.
• Extracting information from clinical documents that require coding.
• Arranging appointments, referrals, tests and follow-up appointments.
• Completing basic (non-opinion) forms, and core elements of some forms, for the GP to approve and sign. These might include insurance, mortgage and benefits agency forms, for example.
• Improving patient flow.
• Supporting patient experience by reiterating information from the GP.
• Assisting with practice tasks.
• Helping the GP liaise with outside agencies e.g. arranging admission.
• Supporting the prescription clerk team.

About us
Colchester Medical Practice is a well established PCN, delivering excellent care to over 41,000 patients across the city of Colchester. We have four sites (Shrub End Surgery, Castle Gardens Medical Practice, Wimpole Road Surgery and Parsons Heath Medical Practice) and a new health and wellbeing hub, based at our Parsons Heath site. The practice is well established with a rating of GOOD by the Care Quality Commission. As a practice we employ over 120 colleagues to provide excellent healthcare to patients across Colchester. We offer:

• NHS pension scheme.
• Proper Pay -Living Wage Foundation accredited.
• Eye-care vouchers.
• Health service discounts.
• Annual Leave: minimum 33 days FTE.
• Enhanced maternity and paternity terms.
• Uniform provided for colleagues if required.
• Free use of Holly Health mental wellbeing app.
• Flexible working contracts available upon request.
• Excellent training opportunities and progression provided.

Details
Date posted
04 September 2025
Pay scheme
Other
Salary
13.79 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
28944
Job locations
78 East Hill
Colchester
Essex
CO1 2QS
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification. Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential

• Administrative experience.
• Strong organisational skills.
• IT skills, including experience of working with a clinical system.
• Excellent communication skills and a friendly manner.
• Ability to understand the need to maintain confidentiality and data security, at all times.
• Ability to multi-task and to work accurately under pressure.
• Ability to work in a team as well as being comfortable working independently.

Person Specification
Experience
Essential

• Administrative experience.
• Strong organisational skills.
• IT skills, including experience of working with a clinical system.
• Excellent communication skills and a friendly manner.
• Ability to understand the need to maintain confidentiality and data security, at all times.
• Ability to multi-task and to work accurately under pressure.
• Ability to work in a team as well as being comfortable working independently.

Skills Required