- Ensuring that patients receive a high level of customer service while accessing the most appropriate service for their needs. Communicating clearly and confidently with patients concerning their appointments and treatment, test results and ensuring professionalism, sensitivity and confidentiality at all times. Communicating with staff and external agencies on behalf of the practice. Dealing with general enquiries from patients, relatives and the public.
Provide general assistance to the practice team and provide general administration support, including involvement with data entry, filling, and making outbound telephone calls to patient when required.
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