Job Description

Victoria Road Surgery is seeking an energetic and enthusiastic GP Medical Receptionist to join our hardworking team. If you have strong communication skills, enjoy working as part of a team, and are

trained and experienced in using the EMIS system

, we would love to hear from you!

About the Role:

As a GP Medical Receptionist, you will be the first point of contact for our patients, providing excellent customer service and supporting various administrative duties. You will play a key role in ensuring the smooth running of the surgery and supporting our healthcare team. Shifts will vary, including early starts and late finishes up to 6:30 pm, Monday through Friday.

Key Responsibilities:

Welcoming patients and handling inquiries both in person and over the phone. Scheduling appointments, managing patient records, and

updating information using the EMIS system.

Carrying out general administrative tasks, including data entry, filing, and processing patient requests. Assisting with patient referrals, insurance paperwork, and other clerical duties.

Requirements:

Previous experience as a GP Medical Receptionist or GP Medical Administrator (desirable).

EMIS system training and experience

(highly desirable). Customer service experience (essential). GCSEs in Maths and English, Grade C or above, or equivalent (essential). Strong IT skills and excellent communication skills. Ability to stay calm and collected under pressure with a positive, can-do attitude. A strong team player who is willing to support others as needed.

Why Join Victoria Road Surgery?

Work in a supportive and friendly team environment. Apply your

EMIS system experience

in a busy GP practice setting. Make a meaningful impact in the lives of our patients and the community.
If you have the relevant EMIS experience or are a quick learner with transferrable skills, we encourage you to apply!

Job Types: Part-time, Permanent

Pay: 20,000.00-26,458.71 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free flu jabs Free parking On-site parking
Ability to commute/relocate:

Birmingham B27 7XZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person