Greet patients warmly and assist with check-in/check-out procedures Manage appointment bookings, confirmations, and cancellations Answer incoming calls and handle patient queries with professionalism Maintain accurate patient records and update information when required Support patients with payment processes and administrative needs Process prescription requests accurately and efficiently Open, sort, and distribute post Scan and upload medical letters to patient records Carry out general office duties such as filing, data entry, and stock management Work as part of a supportive team, assisting colleagues where needed Collaborate with medical staff to ensure smooth patient care Protect patient confidentiality at all times Collaborate with medical staff to ensure seamless communication regarding patient care. Uphold confidentiality and adhere to data protection regulations at all times.
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