Job Description

Full

Job summary

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Main duties of the job

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming and outgoing mail

Taking messages and passing on information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with Practice guidelines

Computer data entry/data allocation and collation, processing and recording information in accordance with Practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.

Benefits:

Company pension
Schedule:

Day shift Based at Orchard 2000 hall road 26hours per week hours Monday to Friday, between 7.30am and 6.30pm Flexibility is a MUST required to cover holidays/sickness Overtime available
Experience:

Experience preferred, but not necessary
Job Types: Part-time, Permanent

Pay: Up to 12.21 per hour

Expected hours: 26 per week

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday Overtime
Work Location: In person

Application deadline: 18/07/2025