Job Description

JOB DESCRIPTION Role in the Practice: GP Medical Receptionist Location: Inver Surgery, Moyle Medical Centre, Old Glenarm Road, Larne, BT40 1HX Days of Work: To be confirmed Reports to: Deputy Manager / Practice Manager Summary of Role: Receptionist has delegated responsibility for the smooth running of reception and waiting areas. He/She is responsible for the efficient administration of all related processes, for example appointments, greeting patients, prescriptions, mail distribution and use of IT in order to support the work of the GPs. He/She will have a major impact in promoting a positive image of the Practice to patients and other visitors. CORE TASKS & FUNCTIONS 1. Reception Duties

• When on duty manage the telephone system and other technical communication systems to ensure systems run smoothly.
• Welcome patients/visitors as they enter the premises, book patients into the appropriate clinics and deal with any other queries as they arise.
• Direct patients as to the correct use of the Electronic Touch screen and BP monitor and update records.
• Advise patients of all relevant charges for private services, accept payment and issue receipts.
• Enter all relevant information and requests from patients onto the computer and where necessary contact the doctor on duty.
• Receive prescription requests and process accordingly.
• Opening incoming mail and sorting it appropriately.
• Distribution of electronic mail.

2. Prescription Duties

• Prepare all repeat and current script requests for patients including online access requests for repeat scripts following practice policy.
• Respond to all queries from doctors/district nursing staff and community pharmacists.
• Update patient\xe2\x80\x99s medication records, monitor and inform the Doctor if advice needed.
• Prepare for the daily collection of scripts by the delivery service to the appropriate pharmacies.

3. Admin Duties

• When required, participate in scanning duties as requested to ensure all information updated onto computer in a timely fashion.
• Answer internal and external calls promptly.
• Provide patients with results and other callers with routine information they may require in accordance with Practice policy adhering to confidentiality.
• Undertake other clerical duties such as coding, mailing, word processing, photocopying etc.
• Report any problems to Deputy Manager.

4. Patient and community services

• Be responsible for operating all procedures for reception and waiting room.

This job description is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Job Types: Part-time, Temporary contract
Contract length: 9 months Salary: \xc2\xa310.42 per hour Expected hours: 20 per week Benefits:

• Company pension
• Free parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person Application deadline: 20/11/2023