Job Description

Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires excellent organisational skills and the ability to multitask in a fast-paced environment.

Duties

Greet and welcome visitors in a warm and professional manner Assist with scheduling appointments and maintaining calendars Perform data entry tasks accurately and efficiently Handle correspondence, including emails and clinical letters Respond to needs of the doctors and nurses during surgery Input and extract information from the Practice computer system Dealing with requests for repeat prescriptions and raising prescriptions as per practice protocols Always observe health and safety guidelines Always observe Confidentiality policy and guidelines Opening up / locking up of practice premises (where required) and maintaining security in accordance with practice protocols

Qualifications

Experience of dealing with the public and providing outstanding customer service is essential Excellent communication skills, flexibility and the ability to work under pressure are also essential NHS experience is desirable, along with knowledge of systmOne. However, full training will be given Excellent organisational skills with a keen attention to detail Ability to communicate effectively both verbally and in writing A professional demeanour with a customer-focused attitude The ability to cover planned absences would be required
If you possess the skills outlined above and are looking for an opportunity to contribute to a dynamic team, we encourage you to apply for this Receptionist position.

Job Types: Part-time, Permanent

Pay: 12.45 per hour

Expected hours: 20.5 per week

Benefits:

Company pension On-site parking
Experience:

NHS Reception: 1 year (preferred)
Work Location: In person