Join our welcoming team at Pine Street Medical Practice, a GP surgery based in Islington and located within Finsbury Health Centre. We foster a friendly working atmosphere and have a supportive and warm team, who are dedicated to providing the highest quality of care to our patients. The Reception Team play a crucial role in delivering patient care, as you are the first port of contact for the patient.
YOUR HOURS:
Mondays - Wednesdays:
Days off
Thursdays:
10am - 6.30pm (1-hr break)
Fridays:
9am - 6.30pm (1-hr break)
Responsibilities
Manage incoming and outgoing correspondence.
Answer phone calls promptly and address queries.
Register new patients onto our system, and remove those patients who have left.
Booking appointments; mark patients in upon arrival, offer help and assistance, and keep the reception area organised.
Ensure medical samples are correctly labeled.
Adhere to practice policies and regulations, especially around data protection and confidentiality, ensuring patient information is kept private and secure.
Compliance with established protocols for handling prescription requests.
Completing admin tasks.
Support the Practice in our QOF delivery.
Must be flexible to cover additional shifts for reception team members during their annual leave or sick days, with the option to choose between overtime pay or time off in lieu.
Job Types: Part-time, Permanent
Pay: 13.50 per hour
Benefits:
Company events
Cycle to work scheme
Free flu jabs
Health & wellbeing programme
Sick pay
Work Location: In person
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