Job Description

Job description

Neetside Surgery are looking for a proactive, reliable and enthusiastic Medical receptionist / administrator to join the team. We are a small, friendly team with approx. 6,500 registered patients on our books, we strive to provide a high level of care for our patients with a CQC rating of excellent.

This role is for 25.5 hours per week with the following rota schedule:

Monday - 08:30am - 1pm

Tuesday - Day off

Wednesday - 2pm - 6pm

Thursday - 08:30am - 6pm

Friday - 08:30am - 6pm

The successful applicants will ideally have experience working in a Medical setting and ideally be experienced in using SystmOne Clinical System. Full training on this software can be provided for the right person. You will be efficient, well-spoken and professional whilst being able to adapt on a day to day basis to constantly changing and sometimes difficult situations and therefore multi-tasking, prioritising and time management is key.

This position will involve working on the front reception desk of a busy surgery and also in our administration office answering the phone, booking appointments and responding to patient queries by email, as well as issuing prescriptions, registering patients and processing incoming hospital letters. Flexibility is needed, at times you will be required to cover additional hours from holidays and staff sickness on top of your contracted hours.

What we are looking for in an applicant:
Hardworking, approachable and motivated individual Ability to adapt on a day-to-day basis in a fast paced environment which can at times be challenging with difficult situations A team player, sharing a commitment to creating a positive working atmosphere and support the team Someone who can stay calm under pressure Administrative/secretarial experience
Experience and skills (essential):
A well spoken individual with excellent communication skills in person, on the phone and in writing Experience in a Medical setting Good understanding of IT including Microsoft office and outlook as well as secretarial knowledge Previous use of SystmOne (preferrable) To manage time effectively and prioritise your own workload
To apply for this role, please email us for an application form at neetside.surgery@nhs and return this alongside a CV and brief covering letter. Alternatively you can come into the Surgery and collect an application form from the reception desk.

If you have any questions, please give us a call on 01288 270580.

Closing date: Friday 15th August

Pay: 12.50 p/h

Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 25.5 per week

Experience:

Reception: 1 year (required) Administration: 1 year (required)
Work Location: In person

Application deadline: 15/08/2025