Job Description

Oak Tree Surgery and Pensilva Health Centre are seeking a motivated and enthusiastic qualified dispenser to join our expanding friendly and dynamic team. The successful candidate will be based at Pensilva Health Centre. Working pattern will be Monday, Tuesday, and Friday 8am-6pm (27 hour per week contract).

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post-holder will be required to support the dispensary lead in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

About the Surgeries

Business Objective: To be leaders in the health and wellbeing of our staff and patients.

We are a large innovative practice operating from two sites situated in South East Cornwall with a great mix of rural and market town patients.

The Surgery:

Fun, friendly, and highly motivated team of individuals who all work together in a welcoming and supportive environment

Stable and long established large practice operating from two modern purpose built buildings (both dispensing sites)

17,100 patient list size

Strong Clinical and operational teams working collaboratively, striving towards outstanding patient service

Excellent IT support systems

In house pharmacy staffed by a Pharmacist led medicines management team

Teaching and GP Training Practice

Remote triage practice using the latest technology to deliver virtual consultations

In house clinical research unit and EMIS Web clinical system

The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies

b. Dispensing medicines to the entitled population safely and accurately

c. Collecting prescription charges in accordance with dispensary protocol

d. Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering

e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

f. Ensuring controlled drugs are dispensed with in accordance with practice policy

g. Safe disposal of returned and / or out of date medicines

h. Ensuring all repeat prescriptions are processed within a 5 working days timeframe

i. Providing patients with advice regarding all prescription matters

j. Process prescription requests via email, phone, fax, face-to-face and online

k. Processing Dossett boxes

l. Assisting the Dispensary Lead in the preparation of monthly returns

m. Maintaining a clean and safe working environment at all times

n. Maintain accurate records at all times, read coding entries appropriately

Candidates must have completed the Level 2 Dispensary/Pharmacy NVQ qualification and completed their 1000 dispenser training hours. Candidates who do not meet this criteria need not apply.

Advert may be closed early upon receipt of suitable applications.

Job Types: Full-time, Part-time, Permanent

Benefits:

Company events Company pension Employee discount On-site parking Sick pay
Schedule:

Day shift Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Dispenser: 1 year (preferred)
Licence/Certification:

Dispensary/Pharmacy NVQ Level 2 (required)
Work Location: In person

Application deadline: 27/06/2025