Job Description

Overview

We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing exceptional customer service and ensuring the smooth operation of the reception area. This role offers an excellent opportunity for individuals with office experience who are eager to contribute to a dynamic environment. The position is paid and ideal for those looking to develop their administrative skills in a supportive setting.

Responsibilities

Greet patients in a courteous and professional manner Answer incoming phone calls, directing them appropriately with excellent phone etiquette Manage front desk operations, including handling enquiries and providing information Perform data entry tasks accurately using Microsoft Office, EMIS and Docman as required Maintain organised records and files, ensuring confidentiality and accessibility Schedule appointments and manage calendars efficiently Assist with administrative duties such as photocopying, scanning, and mailing documents Support other administrative staff with various clerical tasks to ensure office efficiency

Skills

Proven office experience with strong organisational skills Proficient computer skills Experience with data entry and clerical tasks, demonstrating attention to detail Excellent phone etiquette with clear communication skills Ability to type quickly and accurately under pressure Strong organisational abilities to manage multiple tasks simultaneously Previous administrative or clerical experience is preferred but not essential; training will be provided for the right candidate
This role is well-suited for motivated individuals who thrive in a busy environment and take pride in delivering outstanding customer service. We value organised professionals eager to grow their administrative expertise within a supportive team.

The post is for 27 hours and will be based over 3 days.

Job Type: Part-time

Pay: 18,008.33-26,638.90 per year

Expected hours: 27 per week

Benefits:

Company pension On-site parking
Work Location: In person