Job Description

Job description

Company description

Haslington GP Surgery is located in the village of Haslington. Our Mission is that we are: 'Dedicated to providing a high quality caring service to all our patients'. Our small team, of twenty four staff members, work closely to provide services to patients in our local catchment area.

Job description

We are looking for a friendly Receptionist to work at Haslington GP Surgery.

This is a 15 hours/ week vacancy. Working hours are: Friday 8:00 to 18:30 (30 minute unpaid lunch) and one additional 5 hour shift per week, to be arranged in advance with the Senior Receptionist. The additional 5 hour shift will be notified at least 4 weeks in advance and could be at anytime, Monday to Thursday either 8:00 to 13:00, or 13;30 to 18:30.

The opening hours of the Surgery are 8am to 6:30 pm. Some flexibility will be required to cover holidays and other absences.

There will be an occasional additional requirement to work until 8 pm, on one night during the week, when we deliver enhanced service clinics.

The purpose of this role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or by the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner.

Undertake a variety of administrative duties to assist in the smooth running of the Practice including scanning of Hospital letters.

Facilitate effective communication between patients and members of the healthcare team.

Good keyboard skills, numeracy and communication skills are required. Experience of the role is not essential, and training will be provided for the right candidate.

Job Types: Part-time, Permanent

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Benefits:

Company pension On-site parking Sick pay
Work Location: In person