Job Description

We are seeking a friendly and professional Receptionist to join our welcoming team at our busy GP surgery in the heart of Helmsley.

Position:

Full Time Receptionist

Hours:

37 hours per week (Job share considered)

Location:

Helmsley Medical Practice.

About Us:

Our established practice serves the local community with dedication and care. We pride ourselves on providing excellent patient service in a supportive and friendly working environment.

Key Responsibilities:

Greeting patients and visitors with a warm, professional manner Managing appointment bookings and telephone enquiries Processing patient registrations and maintaining accurate records Handling prescription requests and queries Supporting the practice team with administrative duties Ensuring confidentiality and compliance with practice protocols

What We're Looking For:

Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Experience in a healthcare or customer service environment (desirable) Proficiency with computer systems and willingness to learn medical software Ability to work effectively as part of a team Discretion and understanding of patient confidentiality Flexibility and positive attitude

What We Offer:

Competitive salary NHS pension scheme Supportive team environment Training and development opportunities

To Apply:

Please send your completed application form to Mark Dunsmore mark.dunsmore@nhs.net or call 01439 770288 for more information.

We welcome applications from candidates of all backgrounds and are committed to equal opportunities.

Closing date: Friday 10th October Interviews to be held: Week Commencing Mon 20th October

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Expected hours: 37 per week

Benefits:

Company pension Free parking
Work Location: In person

Application deadline: 10/10/2025
Expected start date: 03/11/2025