Job Description

Are you an Admissions Administrator passionate about people, talent, and workplace culture? Join our dynamic Graduate Admissions and Recruitment team at the University of Oxford and help attract, support, and develop top talent in our world-leading institution.
Location: University Offices, Wellington Square, Oxford Ox1 2JD Salary:

31,459 - 36,616 per annum

Contract:

Fixed term to 31 July 2027

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

Part of the Graduate Admissions and Recruitment office, the Operations team plays a key role in supporting applicants through the entire application process, processing applications, documents and responding to enquiries, as well as supporting 70+ academic departments and 45 colleges or private halls through all stages of the graduate admissions process, ensuring the successful enrolment of outstanding graduate students for the following academic year. Graduate admissions is a high-volume operation with over 40,000 applications and 25,000 enquiries received each year.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:
38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.

One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.

A commitment to hybrid and flexible working to suit your lifestyle.

An excellent contributory pension scheme.

Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.

Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

This is an exciting opportunity to join the Graduate Admissions Operations team, which handles the over 40,000 applications and 25,000 enquiries received by the University each year for postgraduate courses. You will, in particular, help the Graduate Admissions Manager (Departments) to support administrators in academic departments across the University through a flourishing community of practice.

Alongside five other graduate admissions administrators, this role also carries out a broad range of core tasks within the central admissions process, including processing applications, responding to applicant and staff enquiries and conducting systems-based monitoring tasks.

You will engage with a broad range of stakeholders across the University and applicants across the globe in contributing to our goal of ensuring that the University recruits outstanding postgraduate students. Using our comprehensive process library, the postholder will provide advice and guidance on admissions policies and procedures both internally and externally, and contribute to the planning and delivery of initiatives to enhance our activities. The postholder will use a broad range of systems to carry out these activities, including the student record database and enquiry management tool.

This role would be an excellent introduction to graduate admissions at Oxford and would offer opportunities to get involved in projects to improve our service and to learn about other parts of the University.

About You

Experience of working in a customer-focused environment, and delivering a high standard of customer service to a wide range of people at all levels. Ability to work with complex business processes, as well as suggesting improvements and documenting changes. Excellent written and verbal communication skills, and the ability to communicate effectively and in a confident and professional manner with a wide range of people. Experience of administrative work, with excellent IT skills, including complex systems such as databases, enquiry management systems and reporting tools, and the ability to acquire the skills to use and new software packages. Ability to work independently, often without direct supervision, whilst maintaining effective communication with other members of the team, and flexibly across multiple tasks.
This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role.

Application Process

To apply, please upload:
A covering letter/supporting statement

Your CV

The details of two referees


The closing date for applications is 12 noon on 7 July 2025
Interviews will take place on 22 July 2025, and will be held face-to-face