Job Description

SHW is an independent multi-disciplined property real estate advisory business.

We are recruiting for a Graduate in the Brighton Commercial Property Management Department, to work alongside the Property Managers, providing daily support to ensure the efficient day-to-day management of all properties under instructions.

Key responsibilities:

Communication with clients, tenants, contractors and site staff on behalf of Property Managers. Monitor Property Managers' workload in their absence on annual leave or out of the office. Receive calls/emails about building issues from tenants and resolution of issues by liaison with Property Managers. Issuing and monitoring of Works/Purchase Orders for contractors. Verification and coding of invoices for approval by the Property Managers. Ensuring that the Property Management Database (Qube) is up to date to comply with Quality Assurance procedures, including preparation of relevant forms for review and sign off by Property Managers. Assisting with Health & Safety management through liaison with Property Managers' ensuring outstanding tasks completed. Prepare and maintain records of inspection for management properties. Accompany Property Managers on inspections. Assisting Property Managers with tenant debt, to keep it to a minimum, in association with SHW's credit control department. Assisting the Property Managers in the recharging of insurance premiums and utilities. Assisting the Property Managers in the investigation and resolution of freehold/leasehold queries from clients and tenants.

Person specification - Knowledge, skills and experience required:

Confident telephone manner. Good IT skills including the use of Excel to assist Property Managers to prepare spreadsheets and cash flow forecasts and budgets. To show understanding to tenants when they contact us with debt or other problematic issues at the properties they occupy, but always act in accordance with our clients' instructions. To be a good team player and develop a good working relationship with other SHW colleagues and be prepared to ask for help when needed and, likewise, offer assistance to others.
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.

We would love to respond to each and every applicant, however, due to the high volume of applications we will only contact you if you meet the requirements for our roles at the time advertised. Please be advised that CV's will be held for a minimum of 3 months, therefore, if we consider your skills are more suited to other vacancies, we may contact you during the 3-6-months period to discuss your application further. If you do not wish for your data to be held on our systems for this period of time, please contact recruitment@shw.co.uk and ask for your data to be deleted from our systems.

Job Types: Full-time, Permanent, Graduate

Pay: Up to 29,500.00 per year

Benefits:

Company events Company pension Life insurance Private medical insurance
Ability to commute/relocate:

Croydon CR0: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you hold BSc or MSc in Real Estate?
Experience:

Property management: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person