Job Description

About us

Metricell is on a mission to revolutionise connectivity. We partner with telecommunications companies to design, deliver and manage wireless communication networks, all with a shared goal: achieving flawless network experiences.

For nearly 20 years, we have been at the forefront of network connectivity, providing innovative solutions that empower governments, network operators, and blue-chip businesses worldwide to become 'better connected', more recently pioneering the use of Artificial Intelligence to develop and enhance our tools.

About the role

Are you a recent graduate looking to kick-start your career in a dynamic and innovative tech company? We're looking for a proactive and driven individual to join us as an

Account Manager

in our Commercial Division. In this role, you'll be maintaining and growing relationships with our UK and international B2B clients, helping them get the most out of our products and services, and identifying upselling and cross-selling opportunities to grow the business. You'll work closely with teams across sales, marketing, and project management to deliver tailored solutions and identify opportunities for business growth.

This is an exciting opportunity for a graduate with a business or marketing background who is looking to gain hands-on experience in a fast-paced, customer-facing role with real responsibility from day one.

If you are a graduate from a different field, please still feel free to apply!

Why Metricell?

At Metricell, we create an environment where people feel empowered to do meaningful work that makes a real impact. From helping to improve mobile connectivity in rural areas to delivering cutting edge-solutions to global clients, the work we do is both purposeful and rewarding.

We believe the best results come from collaboration, so we've built a culture of open communication, shared goals, and mutual support. Our people describe a relaxed yet results-driven atmosphere where curiosity and continuous learning are actively encouraged. You'll be part of a team that values innovation, takes pride in progress, and is committed to growing together.

We're proud to play an active role in both our industry and our community. From charity partnerships to supporting local education through work placements, we believe in making a positive difference beyond the workplace. At Metricell, Better Connected means creating strong links between our people, our customers, and the wider world around us.

Responsibilities

Serve as the primary point of contact for our clients and maintain regular communication to ensure their needs are being met Manage contract negotiations and renewals with clients Create and implement account plans to achieve revenue targets and growth objectives Identify potential up/cross-selling opportunities and work with the client to define requirements and scope the deliverable Develop a deep understanding of our products and services to effectively sell and upsell to clients Conduct product demonstrations, training sessions and end-user workshops to help promote and evangelize our software Collaborate with internal teams, such as Project Management, Product Management and Customer Support, to ensure client satisfaction and retention Manage Sales Agents and Value-Added Resellers where applicable Respond to RFP/RFQ/Tenders from existing clients and occasionally for new business Where required, attend industry events and conferences to network and stay up-to-date on market trends and competition Ensuring Sales Agency partners are sufficiently trained and successfully representing our technology

Skills & Qualifications

A degree in Business, Marketing, or another field Excellent English written and verbal communication skills Excellent time-management and organisational skills Good problem-solving skills and high attention to detail Self-starter with the ability to communicate and interact with people at all levels both externally and internally Keen interest in technology and willing to get hands-on Ability to multitask and manage multiple client accounts simultaneously Knowledge of the Microsoft Office Suite An understanding of CRM software 3 years residency

Desirable

Spanish written and verbal communication skills or other foreign language Understanding of telecommunications, mobile networks, or selling into government

Ready to start your career with us?

If you're excited by the opportunity to join a collaborative, forward-thinking team and play a key role in delivering impactful solutions to global clients, we'd love to hear from you.

Job Types: Full-time, Permanent, Graduate

Pay: From 25,000.00 per year

Benefits:

Additional leave Casual dress Cycle to work scheme Free parking On-site gym On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay
Schedule:

Day shift Monday to Friday
Application question(s):

Do you have the right to work in the UK without sponsorship? This role is office based, can you reliably commute to Horsham Monday to Friday are are willing to relocate? Please specify.
Education:

Bachelor's (required)
Work Location: In person