Job Description

Position

If you are an experienced Client Development Expert with passion for High Jewelleries and luxury, Bvlgari UK has an exciting opportunity that will allow you to stretch your skills as Grand Vendeur for our Harrods Boutique.

Mission

As the Grand Vendeur, you will be the Ambassador of the brand. You will champion clienteling and you will be able to build meaningful and sustainable relationships with VIP/HNWI clients. You will have a proven ability to deliver results in a fast paced and international environment, being highly organized and rigorous, while working on multiple tasks simultaneously. You will work in close contact with our retail teams to develop initiatives and concrete actions in store, to grow our business through recruitment of new clients, while actively capitalizing on different tools to develop existing or prospective client's loyalty to the brand. An individual with strong relational skills and comfortable in building relations with internal and external client's and interact with people with different cultures and habits.

Job responsibilities

Main Accountabilities

Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines. To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients. To be professional, approachable, knowledgeable, and gracious in all interactions. Propose and plan sales initiatives related to HJ products. Grow network, client's portfolio and build opportunities of new client acquisition. N etworking in London & participating in the international networking occasions - creating opportunities for oneself & members of the team to develop their client portfolio. Management & development of personal client portfolio. C reating occasions to bring top clients to the boutiques & initiating them to the Bvlgari world.

Profile

Technical skills

At least 5 year experience in a High Jewellery brand, ideally in a boutique In depth knowledge about HJ, ideally GIA qualified Excellent ability to serve HJ clients and present them HJ Very good presentation Knowledge of Luxury business CRM techniques and tools Fluency in English Additional languages would be a plus

Soft skills

Customer focus Strong knowledge and a genuine appreciation and interest in the High Jewellery industry Proactive selling Initiative Negotiation Business awareness

BVLGARI

MAISON

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Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.


Through a pioneering vision, the company's international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.


Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back - to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.