Job Description

Step into a role where no two days are the same, and where you'll inspire, motivate, and lead a team delivering smiles (and snacks!) every day!

As the Grass Hoppers Supervisor at our Tingley site, you'll take the reins of a buzzing catering outlet, ensuring our guests enjoy top-notch service and delicious food in a welcoming, clean, and safe environment.

From managing the day-to-day operations to developing a motivated team and driving sales, you'll bring your energy, leadership, and passion for people to make every customer visit a memorable one. Plus, you'll step up to cover the Manager in their absence, making you a vital part of the leadership team.

This is a

part-time role

, working on average 26.375 hours per week during our peak season (school holidays) and 24.25 hours per week off-peak, including

alternate weekends

.

What you'll be doing:

? Overseeing the smooth daily running of our busy catering operation

? Training, developing, and inspiring your team to deliver first-class service

? Maintaining the highest standards of food safety, hygiene, and presentation

? Keeping on top of stock, placing orders, and reducing waste

? Handling rotas, timesheets, and holiday requests to keep everything running seamlessly

? Monitoring visitor areas to ensure they stay sparkling clean and welcoming

? Leading by example to handle any customer concerns in line with our Values

? Motivating the team to smash weekly sales targets

? Conducting performance reviews and supporting growth and development

? Covering the Manager's duties during their absence to ensure continuity

? Securing and closing down the site to keep everyone safe

? Building positive relationships with colleagues across the business

What you'll bring to the team:

A positive, can-do attitude Leadership skills to motivate and engage a team Passion for delivering fantastic customer service Great time management and organisation skills A strong sense of accountability and attention to detail A collaborative approach and willingness to roll up your sleeves

Why join us?

A vibrant, fun working environment where every day is different A supportive team and opportunities for personal development The chance to make a real difference to customers' experiences
If you're ready to lead a brilliant team, step up when it counts, and help create unforgettable moments for our visitors, we'd love to hear from you!

Apply today via our website (you may need to copy and paste the following link into your browser): https://employmenthero.com/jobs/position/669e85f6-437c-4efd-aa5b-ed5e962c2a93/ and hop into an exciting new role with us at Grass Hoppers Tingley!

Job Types: Part-time, Permanent

Pay: 13.11-13.59 per hour

Expected hours: 24.25 - 26.38 per week

Benefits:

Company events Discounted or free food Employee discount Free parking On-site parking
Application question(s):

What motivated you to apply for this role? What do you think will be the most challenging aspect of the role? What does GREAT customer service look like to you? Which of our Values can you relate to the most and why?
Work Location: In person