Job Description

Are you a Cafe, Sport, Events, Reception - multi tasker?

We are looking for a new venue supervisor to lead a team in a busy seafront cafe and sports venue. Working across two sites in Brighton and Hove. The successful candidate will play an integral part in delivering a brand new Yellowave venue on Hove seafront in 2025.

The right person will have previous experience working in cafes or coffee shops, plus have a keen interest in sport along with brilliant planning and organisational skills with the ability to multi-task in what can be a very busy environment.

Reporting to the Senior Management team, you will supervise a team of young people to promote the highest operational standards in both the cafe and across the venue. Seeing potential problems before they occur, you will be able set up the cafe and team for success, so that it operates smoothly on a day-to-day basis.

You will have direct responsibility for a team of staff. You will be a role model for the Yellowave ethos. You will ensure that the team delivers the company values of excellent customer service and positive onward actions of making a difference to individual lives through sport, community engagement and consideration around our impact on the environment. With staff happiness at the heart of the business, customers will love coming to Yellowave because of how you manage both the team, the customer experience and the tightly run organisation.

This role will be incredibly broad and varied, initially with the majority of work in the cafe - making coffee, planning orders, making food, smoothies and washing up, so you should enjoy getting stuck in and being hands on. Once we can see you are a successful, hands on supervisor in the cafe, we will train you in all things sport and venue management - including small sports events, overseeing Beach House bookings, reception and leagues. Please note this role is at least 50% working in the cafe.

Whilst your experience is of interest to us, your mindset, approach and desire to make a difference to our team and customers is of equal interest.

If this sounds like the perfect role for you, we would love to hear from you. To apply, please write to us telling us what excites you about this role and what makes you the perfect fit.

Required experience / attributes:

- A positive energy and outlook

- Experience working in a cafe or coffee shop

- Excellent customer service skills

- Excellent communication skills - verbal and written

- High work rate and work ethic

- Lives a healthy lifestyle, likes fresh air and physical work

- Confident talking in front of a group of both adults and children

- Great team player, role modelling and mucking in with all jobs

- Highly organised with excellent planning skills

- Excited to learn beach sports

- Lives locally

- Happy to work at either the Brighton site or the new Hove site

Ideal additional experience

- A coaching qualification in any sport

- Experience of working with children

- Knowledge and experience of sand-based sports

Role includes:

-

Working in and managing a busy cafe

- Managing every aspect of the running the venue - sports areas, hireable room, busy seafront cafe

- Managing, motivating and appraising a team of young staff

- Overseeing the running of sports leagues

- Organising and running beach sports events and leagues

- Opening and closing the venue (includes: cashing up and key holder responsibilities)

- Operating reception - phone calls, bookings, emails

- Managing a budget

- Managing day to day maintenance issues

- Delivering staff training

- General venue duties including cleaning

- Running school events, BBQ's and corporate events

- Running kids' parties and sports academies

- Working with schools and community clubs

- Setting up and packing down sports equipment

- Creating social media content

About Yellowave

Yellowave Brighton opened its doors 18 years ago in March 2007. It was the first centre of its kind in the UK. It has hugely influenced the increase in beach volleyball participation both across the city and the UK. Successfully delivering local, national and international beach sports events it has become one of the leading beach sports providers nationally. Its inclusive ethos focuses on delivering beach sports from the grass roots level up. It chooses not to offer memberships so that the venue remains open and accessible to all. It offers all state schools in Brighton & Hove ten hours free use of the centre in the off-peak seasons and engages in a numerous community groups and events. It won the most ethical, responsible & sustainable business in the South East Tourism Awards.

Ethos

The Yellowave philosophy is reflected in everything we do. We bring the surf culture to sand, offering an alternative active beach lifestyle. We believe our actions should have an onward positive effect. Respecting others and respecting the environment is key to how we operate. Yellowave is all about getting out there and having a go - getting sandy and having fun. We create a beach sports experience that we hope you wish to try.

References will be required.

A DBS check will be completed for the successful candidate.

Job Type: Full-time

Pay: 26,000.00-27,040.00 per year

Benefits:

Sick pay Store discount
Schedule:

Holidays Weekend availability
Application question(s):

Are you able to work at least one weekend day? Do you live within 30 minutes of Brighton and Hove?
Experience:

customer service: 1 year (preferred) Supervising: 1 year (required)
Location:

Brighton BN2 1EN (preferred)
Work Location: In person

Application deadline: 21/05/2025
Reference ID: Cafe / Venue Supervisor
Expected start date: 01/07/2025