Job Description

Date:

13 Jan 2026

Location:

Palestra, TfL Corporate

Company:

TfL, GLA or OPDC


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Key Information

Internal Engagement and Communications Manager - GLA Group Collaboration

Job Type:

12 - month Secondment Opportunity (with potential for permanency) or Fixed Term Contract opportunity (with potential for permanency)

Location:

Based at TfL's Palestra building in Southwark, London SE1 with travel across London and hybrid working (typically offering 2-3 days a week remote working).

Salary:

Circa60,000 p.a. dependent on skills and experience

Application closing date:

Tuesday 20th January 2026 @ 23:59

Why work for us?

The GLA Group (made up of Greater London Authority (GLA), Transport for London (TfL), London Fire Commissioner, The Mayor's Office for Policing and Crime, Old Oak and Park Royal Development Corporation, and London Legacy Development Corporation) works to deliver the Mayor's vision to achieve a "fairer, safer, greener London."


Londoners and the Mayor of London expect those organisations serving the Capital to work together and the award-winning GLA Group Collaboration Team is at the centre of this action. Based at TfL, and working across the Group's organisations, we deliver and support a Portfolio of Collaboration projects and other activity, driving transformational change which delivers improved efficiency, effectiveness, economy and contributes to Mayoral priorities.

We now have a fantastic opportunity for a GLA Group Collaboration Internal Engagement and Communications Manager. It's a far-reaching role that goes beyond one team or organisation to a wide and varied group, and beyond one topic to a range of disciplines and subject matter.

Join us, and you'll play a vital part in harnessing the collective power of the GLA Group's organisations and their partners, working as one to deliver maximum benefit to Londoners.

About the role

This role is responsible for Group Collaboration Team and Portfolio engagement and communications, in order to accelerate collaboration and the realisation of our vision - the GLA Group and its key partners working as one to deliver maximum benefit for London, and to augment the strategic impact of collaboration projects and other collaborative initiatives and activities.

The Internal Engagement and Communications Manager is responsible for leading the continual development and delivery of the portfolio's engagement and communication strategy and plan, increasing collaboration and impact by:
raising awareness and understanding generating and maintaining advocacy eliciting action garnering ideas and new opportunities

Key Accountabilities

Coordinate and drive continual development of the GLA Group Collaboration Internal Engagement and Communication strategy and plan with delivery partners and stakeholders from across the GLA Group's organisations, to deliver transformational change Build strong productive relationships with internal communications professionals across the GLA Group's organisations, to share expertise, align approach, and facilitate delivery of the portfolio's strategy and plan Lead the co-creation of a clear shared forward plan of communications and engagement aligned with organisations' own internal comms and corporate plans, to ensure timely and impactful activity Maintain the portfolio's narrative and other core products to serve as the foundation for all engagement and communications Manage continual development and delivery of internal brand, including visual, editorial, and tone-of-voice, to create and maintain a strong and coherent internal identity for Collaboration across the GLA Group Support the Portfolio Lead and Senior GLA Group Collaboration Portfolio Manager, working with the Collaboration Team's senior management team, in developing and delivering engagement and communication activity in response to the Portfolio's needs Manage existing - and as required develop new - engagement and communication channels and products in line with industry best practice, including, but not limited to senior stakeholder news updates and events, impact report, and online hub Work with Collaboration colleagues to ensure alignment with the approach and milestones of projects and other Collaboration activity Deliver, oversee, and/or facilitate others in delivering the design, planning and implementation of engagement and communications campaigns and activities, including events Track, measure and evaluate communication activity to ensure efficacy of strategy, approach, and individual campaigns in achieving Portfolio outcomes

What are we looking for?

Self-starting, internal engagement and communications manager with a passion for the role, exceptional attention to detail, structured and tenacious approach to delivery, high emotional intelligence quotient, and great people skills.

Skills, Knowledge and Experience

Proven ability to plan and deliver a compelling internal engagement and communications strategy in a complex and ambiguous environment and successfully define and measure its success (essential) Experienced stakeholder manager who can identify, engage, influence and manage relationships to deliver through others (essential) Self-starter able to work with pace and autonomy with a focus on delivering positive outcomes (essential) Highly organised with structured and tenacious approach to delivery (essential) Exceptional attention to detail and first-rate cogent and concise written and verbal communications (essential) Well-developed emotional intelligence: able to understand, use, and manage emotions in a positive way to relieve stress, communicate effectively, empathize with others, overcome challenges (essential) Knowledge of the Mayor's priorities for London and for collaboration across the Group, as well as strategic understanding of the organisations that make up the GLA Group and their roles across London (desirable) Experience of managing suppliers and contractors, assuring quality, and ensuring value for money (desirable)

Equality, diversity and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient GLA Group. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply by emailing your CV (no more than two pages of A4). Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. Please also include a one-page A4 covering letter which answers the following question: in this role, how will you contribute to greater and more impactful collaboration across the Greater London Authority (GLA) Group and its key partners, enabling realisation of the Group Collaboration vision. PDF format preferred and do not include any photographs or images.





Interviews will be held w/c 2 or w/c 9 February 2026, in person in Southwark, London SE1 or Stratford, London E20 (tbc on invitation to interview).

Eligibility

Many of our team work flexibly. Please talk to us at interview about the flexibility you need. We'll see what we can do.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role and able to take up the role so please ensure you make your line manager aware of your application.

Fixed term contract/Secondment opportunity

As a fixed term contractor we can offer you a choice of pension arrangements. If you choose not to take our final salary pension scheme you will be paid an allowance on top of your salary, subject to Tax and National Insurance. We will share all the details with you at offer stage and the choice will be yours based on your circumstances. Depending on what you choose you can add up-to 14% to your salary.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:



Final salary pension scheme

Free travel for you on the TfL network

Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket

30 days annual leave plus public and bank holidays

TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow

Private healthcare discounted scheme (optional)

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Discounted Eurostar travel