Job Description

Group Head of IT
Location: Bristol (Hybrid working available)
If you have in-depth experience in FMCG distribution, hands-on knowledge of IT systems such as WMS and ERP, and a proven track record in leadership and change management - this role is for you. Read on!
Nisbets Limited are recruiting for a Group Head of IT to join our Leadership Team and play a pivotal role in shaping and delivering our IT strategy across the business. This is a hybrid role based at our Bristol office, offering flexibility to work from home.
You will drive technology initiatives that support business growth, enhance operational efficiency, and maintain robust IT security across all sites and platforms. This is a highly strategic and collaborative position, working closely with regional IT teams, Bunzl UK & Ireland (BUKI) IT leadership, and external partners to deliver innovative, practical solutions aligned with Group standards.
You will lead the development and implementation of the divisional IT strategy, oversee infrastructure and ERP systems, and ensure compliance with governance and security standards. This is an exciting opportunity for a visionary IT leader with a proven track record of elevating IT operations and inspiring cross-functional teams.
Key Accountabilities

• Strategic Leadership: Develop and implement the divisional IT strategy aligned with Nisbets and BUKI objectives. Act as the primary liaison between Nisbets and BUKI IT leadership.
• Technology & Infrastructure Management: Oversee IT operations including ERP systems, WMS, applications, security, and support. Ensure systems are reliable, secure, and compliant with governance standards. Deliver IT projects on time, within budget, and to quality standards.
• Governance & Security: Ensure adherence to Group IT Security and Governance standards, including disaster recovery and business continuity planning.
• Supplier Management: Own IT budgets and manage contracts with hardware, software, and service providers.
• Team Leadership: Lead and develop IT teams, fostering a high-performance culture.
• Innovation & Continuous Improvement: Identify and implement emerging solutions to enhance business performance.

Capabilities, Skills and Experience Required

• FMCG Distribution Expertise: In-depth experience within a fast-moving consumer goods distribution business.
• Systems Knowledge: Hands-on experience with IT systems that run FMCG distribution, such as Warehouse Management Systems (WMS) and ERP platforms.
• Leadership & Change Management: Clear experience in leading teams and delivering organisational change.
• Proven senior IT leadership experience within complex, multi-site organisations.
• Strong strategic thinking and ability to align technology initiatives with business objectives.
• Excellent communication and stakeholder management skills.
• Knowledge of ITIL Service Management framework.
• Master's degree in IT, Computer Science, or equivalent experience.
• Project Management certification (e.g., PRINCE2, PMI) desirable.
• Significant experience managing budgets and driving cost optimisation.
• Ability to lead geographically dispersed teams and foster collaboration.

Skills Required