Job Description

Group Hospitality & Lifestyle Manager
Location: Spalding - with travel across multiple care homes in the East Midlands
Contract Type: Full-time, Permanent
Salary: 40,000 - 45,000 per annum (depending on experience)
Reports to: Director of Senior Living
About Us
At Glenholme Senior Living, we are dedicated to providing exceptional residential, nursing, and dementia care across the UK. We believe that nutritious food, a welcoming atmosphere, meaningful experiences, and high-quality housekeeping are at the heart of creating a positive experience for our residents.
We are now looking for an experienced Group Hospitality & Lifestyle Manager to join our team and play a vital role in enhancing the day-to-day lives of those we support.
The Role
This is a senior leadership role where you will oversee hospitality, catering, lifestyle, and housekeeping functions across our care home portfolio. You will be responsible for setting and maintaining consistently high standards, ensuring compliance, and leading teams to deliver excellence in every home.
You will:

• Develop and deliver a group-wide hospitality and lifestyle strategy.
• Design seasonal, nutritious, and culturally appropriate menus that meet the dietary needs of older adults.
• Ensure regulatory compliance across food safety, allergen management, and environmental health standards.
• Lead, train, and inspire catering, housekeeping, and hospitality teams.
• Support engaging and person-centred lifestyle initiatives that enrich residents' daily lives.
• Manage supplier relationships, contracts, budgets, and procurement.
• Promote best practices in dementia-friendly dining, mealtime experiences, and hospitality.
• Drive efficiency through effective stock control, waste reduction, and cost management.
• Engage with residents, families, and staff to ensure services reflect our values of dignity, quality, and wellbeing.

About You
We are looking for a dynamic and forward-thinking leader who is passionate about delivering excellent hospitality, catering, lifestyle, and housekeeping services within a care setting.
You will bring:

• Proven experience in catering or hospitality management, ideally within healthcare, care homes, or hotels.
• Strong knowlegde of food safety regulations, CQC standards, and allergen legislations

Essential qualifications and Experience:

• Level 3 Award in Food Safety (minimum - Level 4 Food Safety in Catering desirable)
• HACCP qualification or equivalent
• NVQ /Diploma in Hospitality, Lifestyle, or Catering Management (or equivalent).
• Nutrition or dietetics training, particularly in relation to older adults.
• Financial acumen to manage budgets and drive cost-efficiency without compromising quality.
• Experience or training in dementia-friendly dining, hospitality, or lifestyle activities
• Excellent leadership skills with the ability to coach, develop, and motivate teams
• Financial acumen to manage budgets and drive cost-efficiency without compromising quality
• A resident-focused approach with the liability to balance operational demands with compassionate care.

Desirable Experience and Qualifications:

• Training or experience in activity coordination, resident wellbeing, or dementia care

Benefits
We want our team members to feel supported and valued. In return for your skills and experience, we offer:

• Auto enrolment into our pension scheme.
• Mileage allowance for travel between homes.
• Ongoing professional development and training opportunities.
• 33 days annual leave (including bank holidays)
• Your Birthday off (following a successful probation)
• Life assurance up to 10,000 (T&Cs apply)
• Automatic entry into our Employee Assistance Programme offering personal and everyday advice on child support, financial advice, mental health, health, and wellbeing.
• Blue light card reimbursement - discounts on your favourite brands, restaurants, entertainment, leisure, and gyms
• Recognition and reward schemes.

Why Join Us?
At Glenholme, you'll be part of a supportive and growing organisation that values innovation, teamwork, and the difference that great hospitality and lifestyle services make in care. This is an exciting opportunity to make a meaningful impact across multiple services and to shape the future of our hospitality and lifestyle provision.
How to Apply
If you're ready to take the lead in transforming hospitality, lifestyle, and housekeeping services across Glenholme Senior Living, we'd love to hear from you, press apply today!
This role requires an enhanced DBS to be conducted.
JOB CODE: GHETO1

Skills Required