Job Description

Job Title:

Group Operations Manager

Location:

York

Type:

Full-time (office based)

Salary:

65k

Reports to:

Group Managing Director

About Us

We are a well-established, SME, family-run business in the electronics sector with a strong reputation for quality, reliability, and customer service. As we continue to grow, we're looking for someone who is ready to take the next step in their career and play a key role in shaping the future of our operations. This is a genuine opportunity to step into senior leadership role and make a meaningful impact in a supportive, fast-paced environment.

Learn more at www.cyclops-group.com.

The Role

You will oversee the day-to-day running of our operations, ensuring everything runs smoothly. Directing end to end operations across logistics, warehousing, purchasing, quality, HR, and IT. Managing a team of around 50 people across these functions. This role is ideal for someone looking to progress into a broader, more strategic leadership position while remaining hands-on in daily operations.

Key Responsibilities

Lead and continuously improve operational processes across the Group. Oversee supply chain, logistics, warehousing, and distribution to maximise efficiency and cost-effectiveness. Work closely with the senior leadership team to set and deliver business goals. Implement systems, metrics, and KPIs to monitor performance, productivity, and customer satisfaction. Lead, mentor, and develop teams across

logistics, warehousing, purchasing, quality, HR, and IT

. Drive operational projects that improve efficiency, reduce waste, and support sustainable growth. Ensure compliance with industry regulations, health & safety, and company policies. Support financial planning, budgeting, and cost control in collaboration with the finance team.

Key Deliverables

Build a deep understanding of the group's inventory profile, working with customers to proactively reduce slow-moving and obsolete stock . Strengthen partnerships with 3PL providers to ensure seamless customer deliveries Coach and mentor team leaders to enhance their performance, accountability, and leadership capability. Oversee the successful implementation of a new ERP system across the group.

About You

Proven experience working within the SME environment, demonstrating a hands-on approach to daily business operations. This role is a great fit for someone looking to step up into a wider operational leadership position and expand their strategic influence.

The ideal candidate will be:

Experienced in operations, ideally within a distribution environment. Skilled in process improvement, problem-solving, and data-driven decision-making. A natural leader who inspires, coaches, and empowers teams. Commercially minded, with an eye for efficiency and new growth opportunities. An excellent communicator, confident in building strong relationships with teams, suppliers, and partners. Comfortable balancing strategic planning with day-to-day operational delivery.

What We Offer

Competitive salary and benefits package. Company Bonus Scheme up to 14% of yearly salary A chance to make a real impact in a values-led, ambitious business. A position within the leadership team that values collaboration and initiative. Opportunities for professional development and progression as we expand.

Benefits

Laptop & mobile phone provided Healthcare cash plan (up to 2,000 per year, including dental & eye care) Company pension scheme Flexitime program (37.75 hours per week, flexible hours) 1 day WFH per week 29 days annual leave (including bank holidays) Free on-site parking
If applying for this position please state why you think your skills and experience would make you a suitable candidate for this role.

Job Type: Full-time

Pay: From 65,000.00 per year

Benefits:

Company pension Flexitime Free parking On-site parking Private medical insurance
Application question(s):

Please state why you think your skills and experience would make you a suitable candidate for this role How far from YO10 3JB do you live? This role is office based. Can you attend the office Monday to Thursday?
Experience:

Operations management: 2 years (preferred)
Work Location: In person