Job Description

Group Warranty Administrator

Location:

Head Office, near Forfar

Contract Type:

Full-time | Permanent

Due to continued growth and the success of new contracts,

AM Phillip Trucktech

is seeking a

Group Warranty Administrator

to join our dynamic Service team at our Head Office near Forfar.

This is an exciting opportunity for a detail-oriented and organised individual to play a key role in ensuring the smooth processing of warranty claims across our franchise network. Whether you bring previous warranty administration experience or come from a technical background such as Service Advising or Workshop Control, we'd love to hear from you.

Key Responsibilities

Accurately produce and submit warranty claims in line with manufacturer standards and deadlines. Reconcile claims and ensure all supporting documentation is complete and compliant. Monitor and communicate manufacturer recalls and announcements to relevant teams. Maintain strong working relationships with customers, dealerships, and manufacturers. Ensure all warranty work meets manufacturer criteria and guidelines.

What We're Looking For

Experience in warranty administration, service administration, or workshop control. Excellent organisational skills and a strong attention to detail. A collaborative team player with clear and confident communication skills. Self-motivated and target-driven. Reliable, committed, and professional.

Why Join Us?

At AM Phillip Trucktech, we believe in investing in our people. As part of our team, you'll benefit from:

30 days annual leave

, plus an extra day off on your birthday (after 1 year of service)

Enhanced company pension scheme

Company life insurance policy

Health and wellbeing support

Access to mortgage advice services

Staff discounts across products and services

Opportunities for career development and internal progression

Supportive team culture in a long-established, family-run business

About Us

AM Phillip Trucktech is Scotland's leading commercial vehicle specialist, proudly serving customers for nearly 70 years. With six depots across the country, we are the largest IVECO dealer in Scotland and also represent Ford, Fiat, and Maxus commercial vehicle franchises.

We're committed to being the best commercial vehicle group for customers to do business with -- and the best place for colleagues to grow their careers.

"A fantastic company to work for -- friendly colleagues, approachable management, and a strong focus on development."
"Good company to work for. If you do your job well, you're trusted to get on with it."

How to Apply

To apply for this exciting opportunity, you must be a UK resident and eligible to work in the UK. Please note that sponsorship is not available for this role.

Job Types: Full-time, Permanent

Pay: From 28,665.00 per year

Benefits:

Bereavement leave Company pension Employee discount Financial planning services Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay
Experience:

Relevant industry: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person