Job Description

Department:

Sales & Marketing / Events

Reports To:

Groups, Meetings & Events Manager

Location:

Winchester Royal Hotel

Employment Type:

Part-Time (Maternity Cover - Fixed Term 9 - 12 Months)

Position Overview

The Groups, Meetings & Events Executive is responsible for managing and coordinating all aspects of group bookings, meetings, and events from initial inquiry through to execution. This role requires excellent organizational skills, attention to detail, and the ability to deliver outstanding service to ensure every event exceeds client expectations and aligns with brand standards.

Key Responsibilities

Sales & Client Relations

Respond promptly and professionally to all group, meeting, and event inquiries via phone, email, or other channels. Prepare accurate proposals, quotations, and contracts in line with company policies and pricing guidelines. Maintain strong relationships with clients, providing personalized service to ensure satisfaction and repeat business. Conduct site inspections and client meetings to promote event spaces and services.

Event Coordination

Coordinate all event logistics including room setup, catering, audio-visual requirements, and other event details. Liaise with internal departments (operations, F&B, front office, finance) to ensure seamless communication and event delivery. Prepare detailed function sheets, event orders, and internal communications for each booking. Oversee event execution on the day, ensuring all aspects meet client specifications and brand standards.

Administration & Reporting

Update and maintain accurate records in the booking and CRM systems. Track and report on group and event performance metrics, including revenue, conversion, and client feedback. Support the Meetings & Events Manager with forecasting, budget management, and revenue optimization initiatives. Ensure compliance with health, safety, and brand standards for all events.
Job Types: Part-time, Fixed term contract
Contract length: 9-12 months

Pay: 15,550.00 per year

Expected hours: 24 per week

Work Location: In person