Job Description

Job Overview

We are seeking a highly organised and proactive House Manager to oversee the daily operations of a group of City Centre Guesthouses. The ideal candidate will possess excellent management and communication skills, with a strong background in hospitality and customer service. This role involves coordinating housekeeping staff, managing schedules, and ensuring the smooth running of all domestic activities. The House Manager will serve as the primary point of contact for all staff, vendors, and visitors, maintaining a welcoming and efficient environment. This is a paid position that offers an opportunity to utilise leadership skills within a dynamic setting.

Strong IT abilities are essential for this role.

Duties

Oversee daily household operations, ensuring all activities are executed efficiently and to high standards Manage and supervise household staff, including scheduling, training, and performance evaluations Coordinate maintenance, repairs, and vendor services to ensure the property remains in excellent condition Organise household events, appointments, and travel arrangements as required Maintain accurate records of household inventories, supplies, and budgets Liaise with external service providers to ensure timely delivery of goods and services Ensure compliance with health and safety regulations within the household environment Handle correspondence and communication using Microsoft Outlook and other IT tools Assist with administrative tasks using Microsoft Word and other computer literacy skills

Skills

Proven management experience within a hospitality or accommodation based setting Excellent organisational skills with the ability to prioritise tasks effectively Strong communication skills in English, both written and verbal Exceptional customer service abilities with a friendly yet professional demeanour Proficiency in Microsoft Word, Microsoft Outlook, and general IT applications Leadership qualities with the ability to motivate and manage a team Sound organisational skills to coordinate multiple responsibilities simultaneously Ability to adapt quickly to changing priorities and handle sensitive situations discreetly Experience in hospitality or similar environments is desirable but not essential
This role offers an engaging opportunity for a dedicated individual to lead a household team while ensuring all domestic needs are met with professionalism and care.

Job Type: Full-time

Pay: 28,000.00-39,000.00 per year

Benefits:

Company pension
Work Location: In person