Job Description

Guest Relations Executive (Connect Team - Audience Acquisition & VIP Engagement)

37.5 hours per week, Monday - Friday

About MarketforceLive

MarketforceLive is a global B2B events and media company, delivering high-impact conferences, content, and bespoke networking experiences across industries including banking, insurance, utilities & energy and logistics. We bring together senior professionals to drive innovation, forge partnerships, and solve industry-wide challenges.

The Role

We are looking for a confident, proactive, personable, and relationship-driven

Guest Relations Executive

to join our VIP & Connect team. In this role, you will engage with senior decision-makers to secure their participation at our in-person events across the UK, Europe and the US.

As a Guest Relations Executive, you'll be responsible for identifying and inviting senior decision-makers from our key market sectors, offering complimentary passes to curate a high-calibre attendee list.

This position plays a critical role in the success of our event campaigns: a strong and influential list directly enhances the value proposition for our sales teams, contributing to increased commercial opportunities.

Key Responsibilities

Engage senior decision-makers from target accounts via phone, email, LinkedIn and video calls to invite them to attend our events, free of charge Collaborate with our marketing, sales and content teams to ensure we're onboarding senior decision-makers from our specified target accounts Build and nurture trusted long-term relationships and act as an advisor throughout their event journey to ensure a high-quality experience for guests Work alongside your Community Liaison Executive to pass over eligible attendees for Connect programmes and onsite VIP activities Maintain detailed and accurate contact records using Salesforce CRM Support the on-site delivery of Connect activities (e.g. 1-to-1 meetings, hospitality dinners, roundtables) and ensure gold-standard guest experience Travel to 3+ live events per year (UK and abroad; all expenses covered)

What We're Looking For

Previous experience in B2B events, executive outreach, or a sales/customer success environment, or previous experience engaging senior stakeholders in a B2B context, e.g. through marketing. A confident communicator with strong interpersonal skills who can tailor messaging to individual executives, hold thoughtful conversation and use their initiative to chase and convert leads A relationship builder who is able to build credibility and earn trust and can guide professionals through a curated experience Commercially aware and able to recognise where there's value for both participant and partner Highly organised, with the ability to manage multiple conversations, priorities and deadlines Tech-savvy, with experience using CRM systems (e.g., Salesforce) and digital outreach tools Willingness to travel for events and work flexible hours across international time zones Degree-level education

Why Join Us?

This is a chance to take ownership of high-level executive relationships and play a vital role in shaping meaningful, business-critical conversations. You'll be part of a fast-paced, collaborative team with the opportunity to grow and make a visible impact.

Benefits include:

Uncapped commission structure (OTE 6,000+) Flexible working options - use of London office or remote working 25 days holiday plus gifted day at Christmas Travel, accommodation and meals covered for events Laptop and phone system provided Collaborative and inclusive team culture Auto-enrolled pension scheme Health insurance
Job Type: Full-time

Pay: 24,000.00-26,000.00 per year

Benefits:

Company events Company pension Free or subsidised travel Private medical insurance Work from home
Work Location: Hybrid remote in London, EC1V 7EX