Job Description

Guest Service Agent

WELCOME TO A WORLD OF OPPORTUNITIES

AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. -

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note this is a full time contract, working 39 hours a week

A WORLD OF REWARDS

Hourly Rate

of 13.39 plus incentives

Smart uniform whites provided

andlaundered

Free,

healthy

and high quality

meals

when on duty

Grow your Career!

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Discounted dental and health cover

High street discounts:

with Perks at Work

Discounted car park

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Modern and inclusive

Team Member's areas

A guest service agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

You will

join the Front Office team, working in the Reception area of the hotel.

You enjoy

creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you

friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -