Guest Service Agent

Guest Service Agent Nights

Derby, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/bb-hotels

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Job Description

Could you be our friendly face for B&B Hotels Derby?

B&B Hotels Derby is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agent Night Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal.

The ideal candidate will have exceptional people skills and enjoy working with a busy and passionate staff, across all the front of house aspect of the business. You will be well presented, eager to exceed customer expectations and be able to deliver a warm and welcoming approach.

You will ideally have experience within a similar role or have worked in customer service.

Key responsibilities

Checking guests in and out of the hotel Dealing with guest enquiries Taking payments Liaising with the appropriate departments to maintain a high quality service for our customers Knowledge of OPERA Serving food and drinks to our guests

Attributes

A warm, confident and friendly approach Self-motivated and enthusiastic Dedicated and committed Organised, methodical and fun Ability to keep calm under pressure Sound administration skills
If this sounds like you, please get in touch. Your future with B&B Hotels begins here.

HOURS - variable but includes weekends

Job Types: Part-time, Permanent

Pay: 12.71 per hour

Expected hours: 8 per week

Schedule:

Night shift
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: B&BD09

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